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  • Vista Service Pack 1 not available on update lists

    Posted on March 20th, 2009 at 07:39 woody 4 comments

    I received an interesting message about Vista Service Pack 1 from reader DR:

    I have a Dell laptop with Vista Home Premium that was bought in April 2007.

    I have updated all drivers over the course of the last 2 years, installed KB 938371 and KB 949939, and KB 937287 (installed last month). I have Windows Update set to “notify me, but do not download”, as per your recomendation, and have applied all security updates (after checking with your website and Windows Secrets newsletter of course).

    I still have not been offered Service Pack 1. Is it because I installed KB 937287 just last month and WU needs to catch up, or am I better off dropping $4 to get the service pack CD from Microsoft?

    There are a zillion reasons why you might not be offered Service Pack 1. Microsoft Knowledge Base article 948343 goes through the high points.

    Microsoft used to offer free support with Vista SP1 installation problems, but the “free” part officially disappeared on March 18. I have a feeling that if you go to the SP1 support site, though, you might be able to get free help even though the deadline has passed. If you can’t get the suggestions in KB 948343 to work, try contacting the support site and let me know if they’re still giving it away.

    There’s rarely any good reason for paying to get a service pack. Microsoft actively discourages orders for patch CDs – for good reason. They’re a pain for everybody. Unless you have the world’s worst internet connection, you can get everything you need online.

     

    4 responses to “Vista Service Pack 1 not available on update lists”

    1. “There’s rarely any good reason for paying to get a service pack.”
      Or a hotfix. They have to be requested from MS instead of directly downloaded, but they are still free.

    2. woody, can you ask DR what model of the Dell laptop he is using? also, is he using a 32bit or a 64bit edition of Vista Premium?

      I used my mom’s Dell Inspiron 640m/e1405 notebook computer with pre-installed Vista Home Basic (32-bit edition) which my family got for her back in June 2007, installed the two updates, updated the problematic drivers to Vista SP1 compatible versions AND Vista SP1 appeared on the Windows Update list.

      strange. could be a screw up with the \SoftwareDistribution\ folder; I may try emptying this folder, reboot and try to run Windows Update again to see if Vista SP1 would be offered.

      or for a last resort, reformat the hard drive, re-install Vista, update all your drivers, disable any anti-virus/anti-spyware programs, then run Windows Update to see if it’ll offer Vista SP1. quite an extreme option but it can work in some cases.

      or just install the full standalone Vista SP1 pack from the Microsoft Download Center.

    3. I never got offered SP1 either, but the question is….do I want it?

      Just now I’ve got a nice stable system that doesn’t throw a wobbly every time I sneeze, does SP1 offer enough to risk that?

    4. Many thanks to all who replied. I got it narrowed down to a couple of patches that Microsoft thinks are important, but I can do just fine without. I’m with Martyn, I have a very stable machine so why screw it up!

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