10 responses to “MS10-015/KB977165 causing blue screens”

1. 

   Yuhong Bao February 12th, 2010 at 15:52

   I read that part of it seems to be caused by an infected ATAPI.SYS driver, so scan your system before installing this patch.

2. 

   Maghullyback February 12th, 2010 at 17:04

   Hi Woody.

   I always wait for your say-so to install patches, but would it be okay to install the KB 890839 malicious software removal tool. I mean just select and install that on its own when it first arrives on the Black Tuesday, or does that in itself sometimes cause problems? Just wondering. Cheers.

3. 

   sanda February 12th, 2010 at 22:34

   THANKS so much for leaving both numbers on the posting. I only get KB numbers from “them”. Am checking here daily, as usual.

4. 

   woody February 12th, 2010 at 22:57

   Maghully -

   It’s always safe to update the Malicious Software Removal Tool, but it’s even better to run Microsoft Security Essentials. If MSE is working and updated, MSRT isn’t really necessary.

5. 

   woody February 12th, 2010 at 22:58

   Yuhong -

   Yep, that seems to be the source of it. I expect MS to give official results shortly.

6. 

   keith February 13th, 2010 at 00:11

   I read the link to the Microsoft posting. In that they say they immediatly stopped offering the update through the Windows Update system. No they didn’t: it still shows up when I log on to Windows Update

7. 

   woody February 13th, 2010 at 21:04

   Keith -

   They may have fixed it by now….

8. 

   Jean February 14th, 2010 at 04:15

   I download updates, but do not install until you give the ok. I have KB977165 downloaded. What is my procedure for getting the updated version of this update?

9. 

   woody February 14th, 2010 at 16:45

   Jean -

   Wait. When the time comes, you just need to go through the usual Windows Update procedure.

10. 

    EP February 19th, 2010 at 03:19

    oh man, woody, my cousin who lives in San Diego had just told me the KB977165 update killed his XP computer. he had to do a “repair” installation to get rid of the update. I have to advise him to shut off the automatic update feature on his XP computer so that he doesn’t encounter the KB977165 problems again.