7 responses to “Google vs Microsoft: Lessons on a Cloud #Fail”

1. 

   Esther Ormrod March 3rd, 2011 at 00:58

   For the last 3 days I have been able to access my Hotmail site, but not do anything once I get there. New mail keeps appearing, but can’t be opened. When I looked at a website, a notice about similar complaints said the thread had been closed. (They don’t want anyone to know how widespread the problem is?) Have you heard of this? In case it would help anyone with the same problem, I downloaded Thunderbird and it will read the mail.

2. 

   woody March 3rd, 2011 at 07:18

   @Esther -

   I haven’t heard of it. You should complain LOUDLY on the Microsoft support forum, http://windowslivehelp.com/product.aspx?productid=1

3. 

   Tim March 3rd, 2011 at 08:15

   Woody -

   I just checked my windows update and they’re recommending that I update my graphics card driver, in the optional updates.

   Should I or shouldn’t I do this when you give us the all clear to update?

4. 

   PotatoChef March 3rd, 2011 at 09:24

   Insecure people and companies often find it hard to to face up to a problem when something goes wrong.

   Though I’m not a MS basher I have realized that they are adverse to admitting any type of problem up front. This type of behavior works against them and any goodwill that they have with their customers.

5. 

   Oliver Wicks March 3rd, 2011 at 18:26

   For some reason every other time I go into my Hotmail Trash Can I get a message saying Hotmail has been upgraded and to log out and in again.

   Surely they can’t be upgrading the servers every 30secs or so can they?

6. 

   Melissa March 4th, 2011 at 02:21

   Hey. I installed Mozilla Thunderbird about 9 months age and I love it! No ad’s (those are terrible) and the best thing is, no dealing with the Microsoft cloud and their bad e-mail service!

   I also use Mozilla Firefox and made it my default browser and never looked at IE again!

7. 

   woody March 4th, 2011 at 23:27

   @Tim -

   I never update drivers from MS Update. I always go to the card manufacturer – and even then, I obey the old axiom, “Ain’t broke, don’t fix.”