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  • Another botched Windows patch: MS13-057/KB 2803821/KB 2834904

    Posted on July 13th, 2013 at 13:40 woody 19 comments

    If you’re looking at a video, and you only see half of it — the top half is completely black, but the bottom half is normal, hey, have I got a patch for you.

    Microsoft hasn’t even acknowledged the problems, much less pulled the patch or offered a workaround.

    Automatic Update strikes again. Watch the drama unfold at InfoWorld Tech Watch. [Link corrected. Mea culpa!]

    And, please, the next time an “expert” tells you to turn on Microsoft Automatic Update, point them to the growing pile of patch problems so far this year. (For patch problems last year, see my InfoWorld slideshow.) Patching Windows and Office is an impossible job. I’m amazed that the folks in the MSRC keep their sanity. But the bottom line is that, if you allow Microsoft to update your machine without watching your own back, you’re going to get stung, sooner or later.

    If that helped, take a second to support AskWoody on Patreon

    19 Responses to “Another botched Windows patch: MS13-057/KB 2803821/KB 2834904”

    1. Dennis says:

      I see 2803821 but not 2834904. Are these the same patch? Not updating, just looking. I see an update for the malicious software removal tool. Hold off on this also? Thanks.

    2. rc primak says:

      Bad link.

    3. Larry P says:

      Love your work and a big thank you for all you do to keep us non-power users informed. But, ah…. dude, bad code on the Tech Watch link.

      Have a great week.

      Larry P

    4. axkramer says:

      No half video; no at all this time since the link is not working. Sorry, Woody, to be a bearer of bad news.

    5. Russ Tucker says:

      The Tech Watch link shows:

      Not Found

      Sorry, but you are looking for something that is not here.

    6. SF399 says:


      1) Your link in the article (above),
      leads to a “404 Page not Found”.

      2) I see I have the KB 2834904 update installed in my XP Pro 32 bit pc.
      Should I UNinstall this update?
      Is there a fix update somewhere?

      Confused in SF.

    7. SF399 says:

      ooops..the 404 page
      is when you click on the link:
      “…drama unfold at InfoWorld _Tech Watch_ “,
      in your article, above.

    8. Ken Van Andel says:

      Woody – the Tech Watch comes back with the ol’ 404 error – sorry to interrupt your weekend – Ken

    9. Dennis says:

      Hi Woody, sorry to bother you again, just noticed KB2855265 MS essentials 13.2MB. Hold off or update? Thanks.

    10. Steven Latus says:

      Woody, the “Tech Watch” link above does not work properly.

    11. jacquie says:

      Dear Woody,
      link to Tech Watch doesn’t work…

    12. hccrle says:

      I clicked on the link for the InfoWorld Tech Watch article and got a page on this site saying Not Found.

    13. John says:

      Hi Woody – your link to Techwatch doesn’t work!

    14. Bruce Roberts says:

      “Automatic Update strikes again. Watch the drama unfold at InfoWorld Tech Watch”

      Another botched link 😉

    15. axkramer says:


      Look at it this way: you have an enormous following; witness the 17 comments. How many journalists would “give their eyeteeth” for that much attention! Thanks for all your efforts.

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