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  • Reported problem with KB 3161102 – the Windows Journal zapper

    Posted on August 1st, 2016 at 12:07 woody Comment on the AskWoody Lounge

    Late last week I posted here about Windows Journal death throes.

    Can anybody replicate this? From reader AN:

    I decided this morning that, since the GWX period was over, to install optional update Windows 8.1 update KB3161102.  I figured that, since Windows Journal is a bit of a menace, I’d let Windows Update take care of it for me.  This was a huge mistake.
     
    Since then, Microsoft Outlook has been borderline dysfunctional, and it is extremely slow at popping my email.  It is so burdened, in fact, that at times the program freezes so that I have to close it through task manager.  Frustrated, I decided to uninstall KB3161102 and see if that was the cause of my problem.
     
    In this, I discovered the most ridiculous thing I’ve ever seen.  There is no option to uninstall KB3161102.  When I click on that update, the uninstall button at the top doesn’t show, and the right click menu doesn’t appear either.  However, I can still do this on other updates, as seen in the other attachment (CanUninstall.png).  I have never heard of Windows pulling such an underhanded trick before, but I suppose this isn’t an uncommon occurrence.  I didn’t notice this heresy on many other updates I’ve installed in the several years of this computer’s life, but I did observe that the vast majority of them were updates designated as ordinary “Update for Microsoft Windows.”  Is there a backdoor way to removing such updates anyway?