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  • Report of KB 4038777 breaking activation on Dell machines

    Posted on September 18th, 2017 at 15:15 woody Comment on the AskWoody Lounge

    Anybody else see this with the September Win7 Monthly Rollup, KB 4038777?

    An email from reader AJ:

    I saw your article regarding KB4038777. We are having an issue when this update is installed where it breaks the windows activation on Dell machines. Seems to be happening only to Dell Windows 7 Professional machines. Dell says to reimage, awaiting assistance from Microsoft. Still troubleshooting, currently no fix. Has anyone else pinged you on this?


    We actually just figured it out. Apparently the update removed Dell’s OEM folder from System32, and upon reboot Windows couldn’t validate its license. Fix is to replace OEM folder with a known good, then run:

    Slmgr /upk

    Slmgr /ilc oem.xrm-ms

    Slmgr /ato

  • Running a Win10 beta build on a Surface Pro 3? Don’t shut down.

    Posted on September 18th, 2017 at 12:28 woody Comment on the AskWoody Lounge

    It looks like nobody at Microsoft bothered to test its own Surface Pro 3 with the latest Windows 10 beta build 16288.1, which was released last week to both the Fast and Slow rings.

    Bottom line: If you’re testing a Surface Pro 3 with the Win10 beta, don’t shut it down. I did, and it’s still bricked.

    Computerworld Woody on Windows.

    By the by… the link at the top to Comment on the AskWoody Lounge isn’t working, but if you click on the title of this post, you can add (unthreaded) comments. Yep, we’re working on it. But at least woody@askwoody.com is working again.

  • Site is coming back slowly

    Posted on September 18th, 2017 at 07:48 woody Comment on the AskWoody Lounge

    We got the posts from late last week up, but the comments are still sitting in limbo. (Yes, we have them, but they aren’t over here on the new server yet.)

    Meanwhile, woody@askwoody.com and other @askwoody.com email addresses aren’t working – and haven’t worked since Friday morning. Hang in there. Won’t be long.

    I hope.

  • CCleaner back door / botnet infection updates

    Posted on September 18th, 2017 at 07:27 woody Comment on the AskWoody Lounge

    Bottom line: If you installed CCleaner any time after Aug. 15, you need to install the latest version.

    Avast bought Piriform (and CCleaner) in July. The malware was inserted into the installer in August. The botnet Command center was taken down in September.

    Oy. Don’t use registry cleaners, OK?

    Computerworld Woody on Windows.