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  • Buggy KB 4039884 Win7 patch of a patch returns with no explanation

    Posted on August 30th, 2017 at 14:20 woody Comment on the AskWoody Lounge

    It’s baaaaack.

    The buggy patch of a buggy patch, KB 4039884, which was pulled yesterday, suddenly re-appeared today, with a different date and a new title… and absolutely no explanation for the shennanigans.

    In theory, KB 4039884, now titled “August 30, 2017—KB4039884” fixes the multi-monitor bug introduced in this month’s Win7 security patches, KB 4034664, KB 4034679, and KB 4034670.

    Personally, I wouldn’t touch it until we hear back from the unpaid beta testers.

    Note:

    Before you install this update, you must uninstall any previous version of KB4039884. Then install KB4034664 or KB4034679 before installing this current update of KB4039884.

    Now that’s customer-friendly.

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    Home Forums Buggy KB 4039884 Win7 patch of a patch, returns with no explanation

    This topic contains 12 replies, has 8 voices, and was last updated by  anonymous 1 year, 5 months ago.

    • Author
      Posts
    • #131308 Reply

      woody
      Da Boss

      It’s baaaaack. The buggy patch of a buggy patch, KB 4039884, which was pulled yesterday, suddenly re-appeared today, with a different date and a new t
      [See the full post at: Buggy KB 4039884 Win7 patch of a patch, returns with no explanation]

      6 users thanked author for this post.
    • #131335 Reply

      abbodi86
      AskWoody_MVP

      It’s now a separate update from the Monthly Rollup series
      so it will not affect or supersede the current installed rollup (KB4034664 or KB4034670), or cause old components to become active

      5 users thanked author for this post.
    • #131353 Reply

      MrBrian
      AskWoody_MVP

      From https://support.microsoft.com/en-us/help/4039884/windows-7-update-kb4039884: “Before you install this update, you must uninstall any previous version of KB4039884. Then install KB4034664 or KB4034679 before installing this current update of KB4039884.”

      • This reply was modified 1 year, 7 months ago by
         MrBrian.
      1 user thanked author for this post.
      • #131393 Reply

        anonymous

        If we have uninstalled KB 4039884, when the time comes to safely install the newer version of KB 4039884, is there any reason to uninstall and re-install KB4034679 before doing so?

        • #131396 Reply

          Kirsty
          Da Boss

          After reading @mrbrian‘s MS link, I see that KB4034679 needs to be installed before KB4039884 is reinstalled.
          I didn’t read anything to say KB4034679 needed to be reinstalled though.

          • #131457 Reply

            anonymous

            Thanks

      • #131602 Reply

        Noel Carboni
        AskWoody_MVP

        Before you install this update, you must uninstall any previous version of KB4039884. Then install KB4034664 or KB4034679 before installing this current update of KB4039884.

        I agree with Woody’s assessment that this is anything but customer-friendly.

        Could anyone who had already patched Windows 7 and isn’t a career software engineer reasonably be expected to get that right?

        My hat’s off to those who are trying to follow those instructions, especially in light of the fact that when you install KBaaaaaaa you don’t generally see it listed in a WMI QFE LIST output, but rather KBbbbbbbb and KBccccccc instead.

        -Noel

        1 user thanked author for this post.
    • #131432 Reply

      ScaryJohnson
      AskWoody Lounger

      I synched SUS but i don’t see this available.  Is this in SUS or does it not detect and this needs to be manually installed?  Already installed the 2017-08 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4034664) on a few machines and want to make sure they get this update.

      We’re using SCCM CB.

      Thanks

    • #131459 Reply

      anonymous

      I haven’t updated my machine now since June 17 (kb 4022722) because MS seemto have started a trend in breaking things that were not broken , My pc is skylake based  so shouldn’t fall foul to the issue in July’s security  patch , but  it continues in august’s patch  with other bug’s If MS can’t be bothered to fix these issues why should we be bothered to keep upto date with patches,  as if you have common sense a good AV and firewall solution  then  the need for patches is negated IMO

    • #131464 Reply

      EP
      AskWoody_MVP

      From MS Update Catalog, the re-released KB4039884 patch names for Win7 are windows6.1-kb4039884-v2-x86_02559e35643b19ab38e8533e7286be13b2f7b37e.msu (for x86 or 32bit systems) and windows6.1-kb4039884-v2-x64_9a38a042759ee7f4b2b3d235822a13414421542c.msu (for x64 or 64bit systems). definitely “V2” versions of KB4039884.

      1 user thanked author for this post.
    • #131847 Reply

      MrBrian
      AskWoody_MVP

      Updated versions of file win32k.sys, the latest version of which apparently fixes this issue, are included often in both the monthly rollups and security-only updates, so even if you don’t install KB4039884, you’ll probably get the fix anyway in the September 12 updates.

      • This reply was modified 1 year, 7 months ago by
         MrBrian.
      • This reply was modified 1 year, 7 months ago by
         MrBrian.
      1 user thanked author for this post.
      • #133281 Reply

        MrBrian
        AskWoody_MVP

        This issue is not listed anymore in the knowledge base article for the Windows 7 Sept. 2017 monthly rollup or security-only update.

        1 user thanked author for this post.
    • #147546 Reply

      anonymous

      If you get this in win10, check your display adapter… It may have a new update than needs to be rolled back. In my case, it was Advanced Micro Devices that had a new driver date of 7/2017.. Rolling this back to the old one (ie 2015) fixed the problem

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