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  • Microsoft admits IE printing problems after installing the June security patches KB 4021558, KB 4022719, KB 4021558

    Posted on June 21st, 2017 at 05:18 Comment on the AskWoody Lounge

    Remember the report about this month’s security patches and Monthly Rollups triggering problems in Internet Explorer? The behavior has been confirmed.

    EP just sent me this message:

    Microsoft has finally acknowledged/confirmed the printing problems with the IE11 KB4021558 security update for Windows 7 & 8.1 as well as the printing problems with the KB4022719 security monthly update for Win7 SP1 & the KB4022726 security monthly update for Win8.1:

    https://support.microsoft.com/en-us/help/4021558/cumulative-security-update-for-internet-explorer-june-13-2017

    https://support.microsoft.com/en-us/help/4022719/windows-7-update-kb4022719

    https://support.microsoft.com/en-us/help/4022726/windows-8-update-kb4022726

    These MS KB articles were revised today June 20.

    There is no workaround for the problem other than to uninstall any of those updates.

    All three of the articles say:

    When you print a specific iframe or frame in a web page, the print output may be blank, or text is printed that resembles the following:

    404 – Not Found

    (A frame is a part of a web page or browser window that displays content independent of its container. A frame can load content independently.)

    This problem has also been observed in both Internet Explorer 11, and in applications that host the IE Web Browser Control.

    There is currently no workaround for this issue. However, if you print the entire web page, it will print correctly.

    Microsoft is researching this problem and will post more information in this article when the information becomes available.

    Which is sure to make you feel warm and fuzzy. If you’re having problems printing in IE, you need to back out:

    • KB 4021558 the “Cumulative security update for Internet Explorer: June 13, 2017”
    • KB 4022719– the Win7 “June 13, 2017—KB4022719 (Monthly Rollup)”
    • KB 4022726 – the Win 8.1 “June 13, 2017—KB4022726 (Monthly Rollup)”