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  • Microsoft online services hit with another outage

    Posted on March 21st, 2017 at 13:51 woody Comment on the AskWoody Lounge

    Brad Sams just posted this on Thurrott.com.

    Sounds like the events of two weeks ago, all over again:

    Microsoft Accounts are having a terrible, horrible, no good, very bad day

    I have a half-dozen Microsoft Accounts that I use regularly, so I decided to test.

    As of this moment – 1:45 pm Central US Daylight – Edge refuses to log on to login.live.com, at least for me.

    Downdetector reports all sorts of problems, starting about an hour ago.

    Günter Born confirms the problem from Germany.

    Office Portal says Outlook.com is down, but doesn’t say anything about Microsoft accounts in general.

    Is it down right now reports that the outlook.com site is up, and it was last down five minutes ago. I have a feeling that’s in error – although, hey, you never know. It could be up in Antarctica, too.

    Mary Jo has an update on her ZDNet blog. She reports that she believes the problems started about 12:30 pm Central Daylight.

    If Microsoft accounts can’t log in, expect to see side effects with OneNote and OneDrive, as well as Outlook.com. But note that if you log in to a Windows computer with a Microsoft Account, you won’t have any problems. When the Windows login program can’t get in touch with the mother ship, it will respond to your last entered password or PIN (or, I assume, photo).

    UPDATE: 3pm CDT (about 2.5 hours after it started) – https://twitter.com/maryjofoley/status/844277949734010882

    Tero Alhonen says the Office Portal reports it’s all fixed. Mary Jo says OneDrive isn’t working, and Tom Warren corroborates. Mary Jo also reports problems with Xbox Live.

    If that helped, take a second to support AskWoody on Patreon

    Home Forums Microsoft online services hit with another outage

    This topic contains 16 replies, has 12 voices, and was last updated by

     radosuaf 2 years ago.

    • Author
      Posts
    • #103095 Reply

      woody
      Da Boss

      Brad Sams just posted this on Thurrott.com. Sounds like the events of two weeks ago, all over again: Microsoft Accounts are having a terrible, horribl
      [See the full post at: Microsoft online services hit with another outage]

    • #103108 Reply

      Microfix
      AskWoody MVP

      Tried my Outlook mail account an hour or so ago and it was down (authentication server issue)

      Just checked it now, and it’s intermittent..jeez that’s all I need now.

      | W10 Pro x64 1803 | W8.1 Pro x64 | Linux x64 Hybrids | W7 Pro x64/ XP Pro O/L
        Can't see the wood for the trees? Look again!
      • #103113 Reply

        Noel Carboni
        AskWoody_MVP

        Outlook won’t connect with my live.com eMail box as of a little while ago.

        If they can’t get you with updates, they can get you with outages.

        Feeling like focusing on Microsoft today? No? Too bad.

        -Noel

        • #103116 Reply

          Microfix
          AskWoody MVP

          As if they need deserve more attention.. 😡

          Edit:

          Thought for Today:

          Just think to the future and Microsoft’s cloud computing..

          | W10 Pro x64 1803 | W8.1 Pro x64 | Linux x64 Hybrids | W7 Pro x64/ XP Pro O/L
            Can't see the wood for the trees? Look again!
          • This reply was modified 2 years ago by
             Microfix.
          • This reply was modified 2 years ago by
             Microfix.
        • #103120 Reply

          anonymous

          a multi-billion dollar company has outages? or pull the plug (on the thankless user)?

          thanks for your post Noel – always learn alot from you 🙂

          back to fishing for better dreams

          1 user thanked author for this post.
    • #103121 Reply

      NetDef
      AskWoody_MVP

      My son is on spring break this week.  He finished his morning chores and wanted to play on his XBox today . . .   and it’s refusing to log his account in.  Once we forced the console offline, it allowed him into his local saved account.  Odd that it did not revert to allow that like the PC would/does.

      My customers are reporting very mixed results.  Some of them on Office 365 Business are having issues logging into the web facing versions of their stuff:  Word online, Onedrive, Outlook etc.  But it’s not consistent at all.

      My customers on Office 365 E plans seem to be doing fine . . .

      EDIT:

      More info for those interested.

      First:  all our family accounts just started working again in the last few minutes.

      Admin login to Office 365 for Business and Outlook accounts on portal.office.com show massive red X status outages for OneDrive, Outlook.

      Admin login to the same for Enterprise plans show NO outages, and they seem to be working fine.  OneDrive for business is good, email is good, etc. Green check marks down the entire row (except for low level problems with Team – ongoing since March 15.)

      I learned something today that I had suspected before.  The E plans are on a different server farm entirely – including (apparently) authentication.

      ~ Group "Weekend" ~

      • This reply was modified 2 years ago by
         NetDef. Reason: Additional info
    • #103135 Reply

      Canadian Tech
      AskWoody_MVP

      I was logged on instantaneously on http://www.answers.microsoft.com. Log in I believe is through live.

      4:08 pm 3-21-17

      CT

    • #103134 Reply

      anonymous

      I had instantaneous sign in to my account to get to http://www.answers.microsoft.com just now: 4:08pm EST, 3-21-17

    • #103159 Reply

      Pepsiboy
      AskWoody Lounger

      I logged into my Outlook account for e-mail this morning about 05:00 CDT with no problems at all. Just got on again about 15 minutes ago, AGAIN, no problems. Guess I’m just lucky.

      Thanks to all for the tips and help in the past.

      Dave

      • #103197 Reply

        EP
        AskWoody_MVP

        same here with my Hotmail account (already converted to a Microsoft Account a few years ago) on Outlook.com – working without problems.

    • #103225 Reply

      anonymous

      I was unable to access my Outlook.com email for a while, I had one person send me an email to my Outlook.com address that bounced during the outage.

      1 user thanked author for this post.
    • #103256 Reply

      fp
      AskWoody Lounger

      I have been arguing for a long time that heavy dependence on the cloud will come to bite on the derriere. The latest Amazon outage, now MS and they’re hardly alone.

      Together with the IoT security problems and the massive account breakins the future does not look bright.

      1 user thanked author for this post.
      • #103268 Reply

        Pepsiboy
        AskWoody Lounger

        I agree 100%. But, I got bit in the butt this morning. I can not access my Hotmail account right now. It says “Server busy. Try again later”. Looks to me like at MS the lights are on, but nobody is home.

        Dave

    • #103315 Reply

      John
      AskWoody Lounger

      Noticed yesterday my iPhone mail wasn’t pushing Outlook mail but never showed error? Was able to sign in on web browser just fine. But had no new mail until later in afternoon. So I was obviously affected somewhat. Did not experience issues happening to some couple weeks ago. Outlook in general has been pretty reliable for me.

    • #103325 Reply

      Noel Carboni
      AskWoody_MVP

      I saw the problem with the live.com eMail servers resolved about half an hour after it started yesterday.

      What hits all the Microsoft services at once like that? A coordinated attack from abroad? Windows Updates?

      -Noel

      • #103326 Reply

        radosuaf
        AskWoody Lounger

        I saw the problem with the live.com eMail servers resolved about half an hour after it started yesterday. What hits all the Microsoft services at once like that? A coordinated attack from abroad? Windows Updates? -Noel

        Ah, maybe it was just Windows 10 machines at MS having to install updates and restart :).

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