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  • Running a Win10 beta build on a Surface Pro 3? Don’t shut down.

    Posted on September 18th, 2017 at 12:28 woody Comment on the AskWoody Lounge

    It looks like nobody at Microsoft bothered to test its own Surface Pro 3 with the latest Windows 10 beta build 16288.1, which was released last week to both the Fast and Slow rings.

    Bottom line: If you’re testing a Surface Pro 3 with the Win10 beta, don’t shut it down. I did, and it’s still bricked.

    Computerworld Woody on Windows.

    By the by… the link at the top to Comment on the AskWoody Lounge isn’t working, but if you click on the title of this post, you can add (unthreaded) comments. Yep, we’re working on it. But at least woody@askwoody.com is working again.

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    10 Responses to “Running a Win10 beta build on a Surface Pro 3? Don’t shut down.”

    1. Jan K. says:

      That’s good news!

      I would’ve been rather miffed, if Microsoft gave their own equipment a more caring treatment than my gear…


    2. jescott418 says:

      Well that’s a bit more beta then I care to deal with.

    3. NetDef says:

      Have you tried the soft reset? (This does not reset the OS to factory, just the hardware.)

      1 Press and hold the power button on your Surface for 30 seconds and then release it.

      2 Press and hold the volume-up button and the power button at the same time for at least 15 seconds and then release both.

      3 The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds.

      4 After you release the buttons, wait 10 seconds.

      5 Press and release the power button (in the normal method) to turn your Surface back on. You should see the Surface logo followed by the OS login screen.

    4. Paul says:

      NetDef, excellent presentation of clearly stated directions. And I do recognize the similarity to other, long established methods used by tablet devices that lack a row of function keys. But reading through it leads to questions like, must I hold my tongue in a prescribed manner, should my eyes be crossed, or hold my left hand fingers crossed behind my back?
      If your device demands Konami-like codes to cheat the bricked system, does that indicate the toy-like level of design? Or are we being gamed by Microsoft?
      Snark is directed at Microsoft for the frustrations caused. Your directions are concise and possibly very helpful.

    5. anonymous says:

      I may not have worked with a surface computer before, but what happens if you take the battery and HD out and boot with just the power cord? Can you get into the bios screen?

      Or is it “flashed the wrong firmware” bricked?

    6. NetDef says:


      HEH! (No, I really do appreciate the snark!)

      One of the biggest complaints I have on many of the new Ultra-Books (surface included) is the lack of a user-replaceable battery. The steps above, specific to Surface Pro 2 through 3, are nothing more than a way to do a hardware reset akin to removing the battery in the old days.

      . . . which drives me batty too. (Okay okay, short trip for me, but anyway.)

    7. anonymous says:

      Microsoft succeeded in breaking their own device. Yay!

    8. HiFlyer says:


      “The steps above, specific to Surface Pro 2 through 3, are nothing more than a way to do a hardware reset akin to removing the battery in the old days.. . . which drives me batty too.”

      Would that work for Win8.1 and Win7SP1 laptops without removable/replaceable batteries?


    9. NetDef says:


      Unfortunately the answer is: depends on the hardware. I’ve not observed any consistent pattern of how to do this between manufacturers, and models, with units that don’t allow access to the battery compartment.

    10. HiFlyer says:


      Thanks. I’ll check my laptops’ OEM support for info.


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