News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon

Daily Archives: June 16, 2018

  • Patch Lady – Windows 10 update facilitation service

    Posted on June 16th, 2018 at 00:54 Susan Bradley Comment on the AskWoody Lounge

    Spotted this on the listing of patches tonight….  https://support.microsoft.com/en-us/help/4056254/windows-10-update-facilitation-service

    This update includes a background service to facilitate Windows Update service on devices running Home or Pro editions of Windows 10 Versions 1507, 1511, 1607, and 1703.

    This update includes files and resources to address issues affecting background update processes in the Windows Update servicing stack. Maintaining Window Update service health and performance helps ensure that quality updates are installed seamlessly on your device and help to improve the reliability and security of devices running Windows 10.

    How to get this update


    Only certain builds of Windows 10 Versions 1507, 1511, 1607, and 1703 require this update. Devices that are running those builds on Home or Pro editions that are not domain joined will automatically get the update downloaded and installed through Windows Update. Devices not connected to Windows Update may see a User Account Control (UAC) prompt during installation. Click Yes to install.

    So if I’m reading this right, if your system is not domain joined (a home user) and windows update is deemed to not be working properly, you will get this update automatically and it will pop a UAC.  The issue I see is that that screen has never been used before and I’d probably think I had a virus or root kit on my machine.  I hope Microsoft will provide a bit more information and guidance about when we might see this and what the underlying issues are that might trigger this.  A not happy machine is probably not happy in other ways besides Windows update.

  • Patch Lady – Quickbooks and emails

    Posted on June 16th, 2018 at 00:46 Susan Bradley Comment on the AskWoody Lounge

    I was posting up the master patch listing tonight and I spotted this KB and I know this impacted people recently:

    https://support.office.com/en-us/article/external-applications-crash-sending-email-through-outlook-fe719ad7-f44e-4f25-9822-478186c5ff4b

    ISSUE

    After updating Outlook to Monthly Channel Version 1805 (Build 9330.2087), external applications may crash when interacting with or sending email.

    For example, you may get an “Outlook is not responding” error with Intuit QuickBooks. Possible solutions for that specific error can be tried via this Intuit QuickBooks Help article: Crash: Com Error in QuickBooks Desktop

    STATUS: FIXED

    This issue is fixed in Monthly Channel Version 1805 (Build 9330.2118) and higher. To get the latest update immediately, open Outlook and choose File > Office Account > Update Options > Update Now.

    Microsoft made a service change for Outlook on June 11 2018 (3:45 PST) to mitigate instances of a crash that happens if you’re using a POP or IMAP account. Because of the way the service changes are implemented and also because the issue involves 3rd party interaction with Outlook, you may have to restart Outlook up to three times to ensure that the service change is applied. These restarts ensure that the service change is recognized, then downloaded, then applied successfully to your install of Outlook.

    If anyone is seeing this on NON Click to run, let me know.  But again this points out you need to move to the semi-annual non monthly version of Office 2016 as there are less issues.