News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • Microsoft finally confirms that buggy Nov security patch KB 4461529 causes Outlook 2010 to crash on startup

    Posted on November 16th, 2018 at 13:32 woody Comment on the AskWoody Lounge

    I reported on the problem on Nov. 14. MS finally got around to acknowledging it officially.

    After updating Outlook 2010 to the November 2018 Public Update KB 4461529 Outlook crashes or closes suddenly on start up. The issue only affects 64-bit installations of Outlook 2010.

    More Information

    In the Application Event Viewer the following event details are observed:

    Faulting application name: OUTLOOK.EXE, version: 14.0.7224.5000, time stamp: 0x5bcb80d1
    Faulting module name: olmapi32.dll, version: 14.0.7224.5000, time stamp: 0x5bcb809a
    Exception code: 0xc0000005
    Fault offset: 0x000000000001e4b9
    Faulting process id: 0x3998
    Faulting application start time: 0x01d47d3befb78cd8
    Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
    Faulting module path: C:\Program Files\Microsoft Office\Office14\olmapi32.dll


    Microsoft is investigating the issue and we will update this page when further details become available. As a workaround, you could try using Outlook Web Access.

    Caution: We do not recommend removing security update KB 4461529.

    Took ’em long enough….

    If that helped, take a second to support AskWoody on Patreon