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  • Patch Lady – following up on Office update KB4011730

    Posted on March 14th, 2018 at 20:51 Comment on the AskWoody Lounge

    Susan here, following up on the Office patch that was talked about here.

    Office 2016 Click to run:  You will not see this issue as you get your updates as a bundle.

    Office 2016 received via volume license are the only folks that receive individual updates these days.  The side effect whereby a Word document can’t be opened directly from Explorer appears to be as a result of only installing Security updates and not installing the non security updates.

    As now noted in the KB4011730

    Known issues in this security update

    • Symptoms
      After you install this security update, you may be unable to open or save a Word document.

      To work around this issue, install the March 6, 2018 update for Office 2016 (KB4018295)

      Microsoft is researching this problem and will post more information in this article when the information becomes available.

    Showcasing that sometimes you do want to install those optional updates.