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  • Patch Lady – learning about Patch Tuesday

    Posted on September 28th, 2018 at 18:24 Susan Bradley Comment on the AskWoody Lounge

    Patch Lady here – do you want to listen to John Wilcox, Principal Program Manager of Microsoft talk about how Microsoft handles Patch Tuesday?

    This past week the Ignite Conference recorded a session on Patch Tuesday.

    You might need to sign up for a Techcommunity log in to watch it from that link… an easier way to watch it is to go to YouTube and watch it there.

    One interesting takeaway — right now the average time between when a bug is identified and fixed is 90 days.

    Another video to watch:  Windows 10 and Office 365 servicing

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    Home Forums Patch Lady – learning about Patch Tuesday

    This topic contains 6 replies, has 7 voices, and was last updated by

     Nibbled To Death By Ducks 5 months, 3 weeks ago.

    • Author
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    • #220280 Reply

      Susan Bradley
      AskWoody MVP

      Patch Lady here – do you want to listen to John Wilcox, Principal Program Manager of Microsoft talk about how Microsoft handles Patch Tuesday? This pa
      [See the full post at: Patch Lady – learning about Patch Tuesday]

      Susan Bradley Patch Lady

      6 users thanked author for this post.
    • #220303 Reply

      Latka
      AskWoody Lounger

      … the average time between when a bug is identified and fixed is 90 days.

      When calculating this average, they apparently didn’t factor in “IF” the bug ever gets fixed.

      • This reply was modified 5 months, 3 weeks ago by
         Latka.
      • #220459 Reply

        b
        AskWoody Plus

        When calculating this average, they apparently didn’t factor in “IF” the bug ever gets fixed.

        They did: “~0.7% of our fixes end up with a regression”

        Cannon fodder Chump Daft glutton Idiot Sucker More intrepid Crazy/ignorant Toxic drinker "Saluted blockhead" (Group ASAP)

    • #220388 Reply

      warrenrumak
      AskWoody Plus

      What I found to be a bit of a head-scratcher about this presentation, is that Microsoft either doesn’t want to acknowledge, or genuinely doesn’t know that the reason a lot of people declined to install the servicing stack update for Windows 7 / 8.1, is because of concerns about telemetry & the increased scope of data that was being sent to Microsoft.

      Like, seriously, every time they talk about this stuff, they just seem completely out of touch with how a sizable number of people are feeling about these changes.  Don’t they see that it’s costing them customers and credibility?  I don’t get it.

      4 users thanked author for this post.
      • #220413 Reply

        flackcatcher
        AskWoody Lounger

        It is a cultural blind spot depending on the age of the tech person and company your dealing with. MS use to be pretty good, but with the mass firings they became just as bad as Google, Facebook etc. Good news is they pushed too far, and are now dealing with a massive backlash that seems to only become more intense as time goes on. They will change, they have no choice as events that directly impact their business, are calling not only their judgement, but their survival as a on going business into question.

      • #220424 Reply

        Noel Carboni
        AskWoody_MVP

        Assigning a value to credibility and trust, then specifically choosing to use them up to help achieve short-term goals seems to be one of the main reasons we’re in the current predicament.

        Building both can lead to long-term success.

        You’d think a company that’s made billions over the last 4 decades might know that.

        -Noel

        1 user thanked author for this post.
    • #220533 Reply

      Nibbled To Death By Ducks
      AskWoody Lounger

      The Audio on the YouTube was a bit “Q-3” in places, and I may have missed something, but there did not seem to be any questions from the floor about patches breaking machines, and little said about it from the podium. Is there a “Tin Ear” about this subject at MSFT? I never heard about the W7 networking bug that caused so much havoc and hair-pulling…and it still has not been fixed; just the same old turgid rigmarole about working around it should it happen.

      @flakcatcher: I think the age of the MSFT worker has a lot to do with it; perhaps the older and wiser heads are not around anymore after The Purge. Wisdom of any kind (engineering, software, you name it) is just experience + making a LOT of mistakes, and then fixing those!

      I see this a lot in car design; lots of shiny new gadgets, but great ideas that were in place 15 years ago have been chucked, and the new replacement concepts are awful compared to the older counterparts.

      It’s almost as if anyone with more than five years of experience doesn’t have a hand in the job.  Speculation, and possibly wrong…but, beats me.

      Win7 Pro SP1 64-bit, Dell Latitude E6330, Intel CORE i5 "Ivy Bridge", Group "A/B [negative] :)", Multiple Air-Gapped backup drives in different locations, "Don't check for updates-Full Manual Mode."
      --
      "The more kinks you put in the plumbing, the easier it is to stop up the pipes!" -Scotty

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