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  • Patch Lady – tax software warns of Sept patching issues

    Posted on September 13th, 2018 at 12:02 Susan Bradley Comment on the AskWoody Lounge

    A tax software vendor that supplies tax preparation software for the accounting biz is warning users to not install the September updates:

    https://accountants-community.intuit.com/announcements/1751170&src=lscipa

    There is no resolution at this time and if past historical events are any indication, the issue is probably caused by the .NET update included in the September updates.  I saw the pop of the warning on a Windows 7 machine, will be testing on Windows 10 next.

    Resolution:  On 9/13/18,  some ProSeries and Lacerte customers experienced issues logging into the program. Our initial investigation lead us to believe it was an issue with recent Windows updates.  This issue has been resolved and if you have any Windows updates needing to be installed, they can be installed now.

     

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    Home Forums Patch Lady – tax software warns of Sept patching issues

    This topic contains 10 replies, has 6 voices, and was last updated by  anonymous 2 months ago.

    • Author
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    • #217347 Reply

      Susan Bradley
      AskWoody MVP

      A tax software vendor that supplies tax preparation software for the accounting biz is warning users to not install the September updates: https://acc
      [See the full post at: Patch Lady – tax software warns of Sept patching issues]

      Susan Bradley Patch Lady

      4 users thanked author for this post.
    • #217362 Reply

      WildBill
      AskWoody Lounger

      Feel free to correct me, but this is the 1st time I’ve seen a 3rd-party application software vendor say “Avoid Windows updates because they will interfere with our app”. Usually interference is between the 1st & Another 3rd-party app, like A/V or something.

      Windows 8.1, 64-bit, now in Group B!
      Wild Bill Rides Again...

      • #217439 Reply

        GoneToPlaid
        AskWoody Lounger

        I recall that Intuit had a similar issue a few months back.

      • #217500 Reply

        anonymous

        I work with a MSP and have a lot of solicitors on the books. The document management software they use is Legal Evolve by Documatics. I remember that .NET 4.7 broke Legal Evolve quite badly at first, to the extent that Documatics sent out a mail to all of their clients to advise against installing it.

    • #217364 Reply

      MrJimPhelps
      AskWoody MVP

      Somehow Microsoft avoided any substantial Windows Update issues this past April 15th. Boy, that would have made some waves.

      Group "L" (Linux Mint)
      with Windows 8.1 running in a VM
      • #217427 Reply

        anonymous

        Such a maneuver was no accident, considering the problems and actions produced by Microsoft the following weeks.

    • #217390 Reply

      Susan Bradley
      AskWoody MVP

      As the follow up to the post indicates, not everyone is seeing the issue.  (My Windows 10 is not having the issue – I did see the popped authentication warning on the Windows 7)

      Susan Bradley Patch Lady

    • #217380 Reply

      anonymous

      Since tax software makes extensive use of .net framework, the September .net update is most likely the source of the issue.

    • #217388 Reply

      anonymous

      Keep in mind by not deploying these September patches you remain vulnerable to the remote image exploit that effects all operating systems. I’ll dig up the cve shortly.

      • #217402 Reply

        Seff
        AskWoody Lounger

        Fair point, but I think a lot of users are wising up to the idea that avoiding an actual and practical problem today is more important than risking a potential and theoretical problem tomorrow.

        • This reply was modified 2 months ago by  Seff.
        2 users thanked author for this post.
    • #217425 Reply

      anonymous

      People might be able to to a half & half.  Install the non-net updates, where the zero days are likely located, and hold off on the net update.

      I’m speaking from a Win 8-Win 7 perspective.   I have no idea what tailoring is available in Win 10.

      Myself – all updates are installed.  I don’t have a lot of .net stuff that I worry about.

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: Patch Lady – tax software warns of Sept patching issues

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