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  • Patch Lady – vendors start to shut the doors on Windows 7

    Posted on December 31st, 2018 at 11:56 Susan Bradley Comment on the AskWoody Lounge

    CCH or Commerce Clearing House is one one of several major tax software vendors — they just sent me this email this morning …..

    CCH will discontinue support of Microsoft® Windows® 7 in our software products as of November 30, 2019. While we expect that many of our products will continue to function on the Windows® 7 operating system, CCH’s ability to sufficiently test products and diagnose software issues for customers using Windows® 7 will officially end November 30, 2019. For tax customers, this means that our first release of the 2019 tax software, scheduled for early December 2019, will not be officially supported on the Windows® 7 operating system, although it is likely to continue working for some period of time. In addition, customers using Windows® 7 who contact CCH Technical Support may be asked to upgrade their Microsoft® software if their issue cannot be reproduced with currently supported software, or if the problem is determined to be linked to the use of Windows® 7.

    Much like Windows® XP, the Windows® 7 operating system was very popular. However, Microsoft® has announced that they, too, will discontinue support for Windows® 7 as of January 14, 2020. Here is a link to their Windows 7 Lifecycle page. We are requesting that customers using Windows® 7 begin upgrading following the mid-April filing deadline so we can continue to provide the high level of support you expect from CCH. We are providing advanced notice in an effort to give our clients ample time to upgrade.

    Note: This notice regarding discontinued support for Windows® 7 will have no implications on the upcoming 2018 tax filing season. Additional reminders will be sent out post April 15, 2019.

    The countdown has started….

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