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  • If you’re having trouble logging in, you aren’t alone

    Posted on February 25th, 2019 at 14:45 woody Comment on the AskWoody Lounge

    Credit: Papafox on Pixabay

    We’re seeing a huge backlog in new accounts and new posts. Today will probably go down in AskWoody history as the busiest day ever. We’re roping in all the AskWoody_MVPs to lend a hand.

    Please be patient. I’m still doing all of the Customer Support personally – I don’t want any of you to get the ol’ runaround – and it’s going to take a while to catch up.

    To repeat: If you have a problem logging in with a user account that looks like an email address, or if you can’t register a new one because the email is already taken, it’s not your fault.

    It’s a symptom of the dueling database problem we’ve been grappling with since absorbing the old Windows Secrets Newsletter into the AskWoody Plus Newsletter.

    If you’re having problems, please email me at CustomerSupport@AskWoody.com. Don’t send mail to my usual address. Then patience, please, as I wade through many hundreds of messages.

    We’ll get there. Promise.

    P.S. To answer the most frequent questions:

    • Just because you can log on to the site here doesn’t mean you have a “proper” AskWoody account. If your account name is also your email address, I strongly recommend that you change it. Shoot me mail at Customer Support.
    • All of the account renewals are for a year. If you’ve already paid for part or all of a year, never fear, I’ll pick it up in the database.
    • Unfortunately, there’s no way to simply change a username. WordPress protects them for many reasons, most of which have to do with site security. Instead, we’ll wipe out the old username and get you set up with a new one. Don’t worry. It’s easy.
    • It’s also easy to change your password – and highly recommended if I set it manually. Sign in then click on your picture in the upper right corner. Choose Edit and change your password there. By the way, the “Subscriptions” link right there does NOT show you your Plus Membership status. We’re working on coming up with a single place that’ll show you the status of everything.
    • If you want to test your new account, just click on the “Comment on the AskWoody Lounge” link above and post something worthwhile. Be aware of the fact that comments from new accounts are moderated — reviewed — before they’ll appear on the site. We do that for lots of reasons, but mostly to block spammers (of which we get hundreds every month).
    • To change your picture, “avatar,” see the instructions here.
  • Woody’s Windows Watch: How to get real help with Windows, Office, and more

    Posted on February 25th, 2019 at 04:08 woody Comment on the AskWoody Lounge

    Yer lookin’ at it. Welcome to the best unbiased source of advice and help for Windows, Office, and other tech things that go bump in the night. And it’s free. AskWoody Plus members — the folks with gold ribbons on their pictures — are the ones who pay for it.

    Here are the details you need to get set up with a “proper” AskWoody account. Ask questions wisely. Get (or give!) help. And it doesn’t cost a penny.

    So get your account going and jump in with both feet. Invite your friends, too. We’re here to help everybody in an environment that’s at the higher end of the gene pool.

    Out this morning in AskWoody Plus Newsletter 16.7.0.

  • On Security: Patch Lady Susan Bradley explains why you might — or might not — want to protect your machine from Spectre and Meltdown

    Posted on February 25th, 2019 at 03:57 woody Comment on the AskWoody Lounge

    Microsoft keeps releasing patches for Spectre, Meltdown, and similar vulnerabilities — tons of them. Do you really need them?

    Even if you have the patches installed, they may not be working. That’s intentional — in some cases you have to manually enable the patch.

    Here’s a quick overview of the problem, a look at Steve Gibson’s free InSpectre tool that’ll poke at your system, and some solid recommendations for when you might be at risk, and when you can gleefully thumb your nose.

    Out this morning to all AskWoody Plus members, in AskWoody Plus Newsletter 16.7.0.

  • Deanna’s Freeware Spotlight: Policy Plus

    Posted on February 25th, 2019 at 03:49 woody Comment on the AskWoody Lounge

    Are you looking for the Group Policy Editor, gpedit.msc, on a Windows Home machine? Good luck with that. Microsoft only puts gpedit.msc on Pro and Enterprise machines.

    Ben Nordick has a better solution – a local group policy editor for all Windows editions called Policy Plus. It’s effective, wherever group policies work (not all group policies work in Win10 Home). It’s up-to-date with the latest Win10 version 1809 ADMX files available. And it’s, well, it’s gpedit – bless its little heart.

    Oh, and it’s free.

    Details in this week’s AskWoody Plus Newsletter 16.7.0, out this morning to AskWoody Plus Members.

  • Security Alert: Internet home rentals: Staying secure as a guest or host

    Posted on February 25th, 2019 at 03:40 woody Comment on the AskWoody Lounge

    AskWoody Plus Newsletter editor in chief Tracey Capen looks at travel fraud from a personal point of view. What can you do as, say, an Airbnb host to protect yourself? How do you dodge a dodgy rental offer on Craigslist?

    As your options for renting homes increase so, too, do the chances of getting stung.

    More advice in this week’s AskWoody Plus Newsletter 16.7.0, out this morning to AskWoody Plus Members.