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  • Dell’s Encryption Console gets clobbered by this month’s Patch Tuesday Win10, 8.1, 7 patches

    Posted on March 22nd, 2019 at 11:13 woody Comment on the AskWoody Lounge

    Yesterday, Dell confirmed that

    Dell Encryption’s Local Management Console may fail to display information and the activation status may read “_UNMNGD_” after installing the March 2019 Cumulative Update. This affects all current versions of Microsoft Windows and Dell Encryption.

    Dell says the problem crops up after installing the Patch Tuesday Cumulative Updates for Win10 1809, 1803, 1709, 1703, or Server 2016, or the Monthly Rollups or Security-Only patches for Win7 or 8.1.

    Clean sweep.

    The solution?

    Update to Dell Encryption 10.2.1 or later, which can be found at: https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=3wtc7.

    To resolve this issue on versions prior to Dell Encryption 10.2.1, remove the March 2019 Cumulative Update.

    (“Cumulative Update” in this case means the first monthly Cumulative Update for Win10, or the Monthly Rollup or Security-Only patch for Win7 or 8.1. Not sure what to do if you’ve already installed the second monthly Cumulative Update for Win10 1803, 1709 or Server 2016.)

    Win10 installations with earlier versions of Dell Encryption also have to manually block the update from re-appearing using wushowhide.

    Thx @Kirsty