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Daily Archives: August 5, 2019

  • Problem reported with the latest firmware update for Surface Book

    Posted on August 5th, 2019 at 15:23 woody Comment on the AskWoody Lounge

    UPDATE: More details in Computerworld Woody on Windows.

    Have you updated your Surface Book with the latest firmware/driver release (dated July 31)?

    Can you connect to WiFi?

    thunder1025 reports on the Microsoft Answers Forum:

    I updated the wifi driver to “Marvell Semiconductor, Inc. – Net – 15.68.17013.110”, and after that update, I can’t connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: “Unable to connect to this network”. Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same “Unable to connect to this network” appears.

    There’s also a post from Andypeppa:

    I have the same problem with the same driver version as well, applied on 8-1-2019. Your post gave me an idea that maybe it was just the 5GHz channel, but alas, I have the same issue with the 2.4GHz spectrum as well; I went to force the band of the Marvell AVASTAR WiFi adapter to 2.4GHz only and it still would not connect.

    I have the Surface Pro (Gen4.5? it’s the one where they didn’t announce the version) but my experience is the exact same as yours; the moment that driver was applied, I can no longer attach to my home WiFi system (UniFi). Interestingly, the Surface Pro WILL attach to the WiFi hotspot on my iPhone.

    And from Nicholas Barsotti:

    I have the same problem with my Surface Pro 6.  Upgraded to driver 15.68.17013.110 and I couldn’t get connected to my wifi either.  I tried forcing 2.4 and 5 Ghz neither worked.  I am using UniFi AC pro access points.  Rolling back to an older version got me back online.

    Thx @BarbBowman

  • Microsoft fixed the bug that prevent Surface Go users from switching out of S mode

    Posted on August 5th, 2019 at 15:15 woody Comment on the AskWoody Lounge

    Remember the complaints that Surface Go owners couldn’t switch from S mode to Win10 Home?

    Looks like they were fixed. ‘Softie Greg says on the Answers forum:

    Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:

    From the taskbar, open Microsoft Store. Select More   > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.

  • Surface firmware/driver updates galore

    Posted on August 5th, 2019 at 15:12 woody Comment on the AskWoody Lounge

    I see new firmware/driver updates for:

    Surface Pro 6

    Surface Pro without a version number (which is to say, 5)

    Surface Laptop (version 1)

    Surface Laptop 2

    Surface Book

    Surface Book 2

    There doesn’t appear to be any specific theme, just a big bunch of fixes.