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Daily Archives: August 23, 2019

  • Microsoft: Win10 1903 having problems with Bluetooth speakers

    Posted on August 23rd, 2019 at 22:12 woody Comment on the AskWoody Lounge

    This one’s odd.

    According to the just-posted KB 4518538, “Bluetooth speakers don’t work after update 4505903 is installed on Windows 10, version 1903.”

    After you install update 4505903 on Windows 10, version 1903 on a computer that has an internal speaker installed, you experience one of the following issues:

    • A Bluetooth speaker can’t connect to the computer.
    • A Bluetooth speaker can connect to the computer. However, the speaker output sounds noisy (bad quality).
    • A Bluetooth speaker can connect to the computer. However, the sound is generated by the internal speaker instead of the Bluetooth device.

    Additionally, in Device Manager, you notice an entry under the Sound, video and game controllers node for Microsoft Bluetooth A2dp Source that shows a yellow bang (exclamation mark) icon.

    Here’s what’s odd. KB 4505903 is July’s “optional non-security” second monthly cumulative update. I have no idea why the second July update would have a problem that doesn’t occur in the first August cumulative update. (We haven’t yet seen the second August cumulative update for Win10 1903.)

    UPDATE: @abbodi86 has what sounds like the right diagnosis:

    The issue is probably caused by some combination, or bad sequence, of patches. It does not seem directly related to the update

  • We’re easing into the Plus Membership benefits

    Posted on August 23rd, 2019 at 15:37 woody Comment on the AskWoody Lounge

    Several of you have written to tell me that you can’t download Susan Bradley’s Master Patch List. There’s a reason for that.

    We’re gradually enforcing the Plus Membership restrictions: In order to get onto the Master Patch List page — and, soon, in order to download the latest Plus Newsletter and Alerts — you have to be a Plus Member.

    I’ve waited more than six months to clamp down. We’re starting now.

    If you want to get to Susan’s Master Patch List, or want to see the latest AskWoody Plus Newsletter, you need to:

    1. Sign up for an AskWoody account. That’s easy and free — just click Register.
    2. Log in using your AskWoody account.
    3. Sign up for Plus Membership.

    Keep in mind that we’re still on a donation model: You get to decide how much to pay for a one year’s Plus Membership. Really.

    The new Newsletter download page should be up early next week. We’ll bring over all of the old Windows Secrets Newsletters as part of the migration. Right now, it’s my intent to limit access to just the most recent Newsletter, and keep that block in place for a week. Everyone will be able to view or download every Newsletter except the most recent one — which requires Plus Membership.

    There are no plans to change our policy on Anonymous posting, or to limit the site in any other way. The big question is whether we can bring in enough revenue to keep the whole ship moving. And that, my friends, is up to you.

  • More Surface Pro battery blues: Thurrott quoting Barb Bowman

    Posted on August 23rd, 2019 at 12:09 woody Comment on the AskWoody Lounge

    Barb Bowman has pulled together a lot of information about bad batteries in the Surface Pro 5 and 6. Bottom line: Microsoft caused the problem (probably with bad firmware/driver updates), but they aren’t responding to customers who complain.

    Sound familiar?

    In today’s Short Takes, Paul quotes Barb:

    I’ll let Barb Bowman, an outspoken MVP (and friend), handle this discussion. “It took [Microsoft] 9+ months to acknowledge battery issues with [Surface Pro 2] and the fixes didn’t solve everything,” she noted in a community support post. “This issue is just starting to trend. I keep emailing an internal contact on it but no replies.” Honestly, this is the problem with Surface: It’s a small business that moves slowly, especially when it comes to responding to issues. It tarnishes the whole brand.

  • Another re-release of the Win10 1809 installation fix KB 4506578 – appears to be metadata related

    Posted on August 23rd, 2019 at 11:17 woody Comment on the AskWoody Lounge

    Microsoft released a new version of KB 4506578 yesterday, “Compatibility update for installing and recovering Windows 10, version 1809: June 18, 2019

    Looking inside the download, all of the component files are dated May 31.

    Likely another metadata change.

    Thx, @PKCano, @Microfix, @photm, @gborn