News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon

Daily Archives: November 20, 2019

  • Patch Lady – how do you handle drivers?

    Posted on November 20th, 2019 at 23:52 Susan Bradley Comment on the AskWoody Lounge

    I spotted this post the other day.  And the big big takeaway of the article is that a key issue with feature updates is driver updates.

    As we’ve discussed extensively in blogs, keeping device firmware up to date is becoming increasingly important. Our Windows tablets support firmware updates through Windows Update, so they’re taken care of by the configuration above.

    Once upon a time we NEVER updated drivers after a machine was installed.  Now we have to be soooooo proactive in finding updates.  I strongly encourage you to actively seek out the vendor firmware updating tool and ensure that you have that installed.  Another tip I’d recommend is to consider removing any third party antivirus if you are in any way concerned about the feature release process.  I’ve personally found that updating it less disruptive with defender on the system.

  • Windows 1.0 turns 34 years old today

    Posted on November 20th, 2019 at 11:48 woody Comment on the AskWoody Lounge

    Actually, the first for-real version of Windows was called 1.01, but there’s a complicated story around it. Microsoft’s had problems with version numbering for a long time.

    My first experiments with Windows were on Windows 286. What about you?

  • Bowman: Request clarification on the Surface Pro 4 return policy

    Posted on November 20th, 2019 at 11:19 woody Comment on the AskWoody Lounge

    Barb just posted a zinger on the Microsoft Answers forum:

    I would like to ask for official clarification on the exchange policy for SP4. The last response does not seem to mirror the experience of customers.

    She goes on to list replacement policies for flickergate, the battery bulge, and general return/exchange rules.

    If you think that MS should clarify its return and exchange policy, drop by that Answers forum post and tell Microsoft “I have the same question.”

  • Thurrott: Frustrating changes to the Win10 version 1909 installation experience

    Posted on November 20th, 2019 at 08:20 woody Comment on the AskWoody Lounge

    I vividly recall writing around the installation process for Win10 version 1809 in Win10 All-In-One For Dummies. Microsoft did everything it could to convince you to set up your system with a Microsoft Account — and thus permanently brand your machine with your Microsoft i.d.

    I think that stinks. Most people are better off setting up a new PC with a local account (Microsoft calls it an “offline account” and, now, a “limited experience” account). MS setup should make it easy to keep this fundamental bit of snooping at bay.

    But it doesn’t.

    Paul Thurrott has gone through the maze with a fresh installation of the latest version of Windows 10, version 1909, and come up with some surprising results. Microsoft still plays a cat-and-mouse game with local accounts, but if you set up a machine while offline (thus forcing the installer to step you through setting up a local account), and then plug your machine back into the internet, Microsoft forces you to go through the installation process again.

    Of course, if you’re upgrading a machine to version 1909, you’re spared the indignity. But those of you setting up Win10 on a new computer are going to get pushed and shoved even harder into branding it with your Microsoft Account.

    Tell me again how Google snooping is so much worse than Microsoft snooping….

  • What’s the best way to move from Win10 1803 or 1809 Home to 1903?

    Posted on November 20th, 2019 at 08:07 woody Comment on the AskWoody Lounge

    I just found a conversation that has me wondering if there’s a better way.

    Right now, if you have Win10 version 1803 or 1809 Home that’s been held that way with a metered connection, when you turn off the metered flag, Windows installs version 1909 Home.

    While version 1909 Home isn’t a terrible choice — I’ve heard of very few problems with 1909 that aren’t also present in 1903 — many people, quite reasonably, would rather move to 1809 or 1903.

    So… what’s the best way to:

    • Move from Win10 1803 Home to Win10 1809 Home?
    • Move from Win10 1803 or 1809 Home to Win10 1903 Home?

    Yes, if you downloaded and saved a copy of Win10 1903 (as I recommended weeks ago), moving to 1903 is easy. But what if you didn’t squirrel away a copy while it was easy?

    Yes, you can download a copy of Win10 1903 from (as @PKCano suggested) and go from there. And if you have an old copy of the 1903 Media Creation Tool, MediaCreationTool1903.exe, you can use it (as @wavy confirms).

    Moving a Pro system to a specific version is easy. But what if you want to move to Home 1903 (or 1809) using Microsoft’s officially sanctioned software?

  • Office 365 global outage is now fixed

    Posted on November 20th, 2019 at 07:49 woody Comment on the AskWoody Lounge

    A tale in three tweets…. (all times are US Central)

    Of course the Microsoft Office Status site requires a logon with an active Office 365 account.

  • LangaList: How do you detect if your computer has a boot sector virus?

    Posted on November 20th, 2019 at 07:44 woody Comment on the AskWoody Lounge

    Another short, simple, down-to-earth article from Fred Langa.

    If you aren’t hooked up to Fred’s free post notification system, you’re missing a lot!