News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon

Daily Archives: December 19, 2019

  • Patch Lady – Surface for small business

    Posted on December 19th, 2019 at 13:03 Susan Bradley Comment on the AskWoody Lounge

    So the other day one of the Surface 3 LTE (cellular) devices that I purchased from AT&T a few years ago started to not boot.  You pressed the on button and the backlight on the screen blinked on…then off…then on… then off… then on… well you get the idea.  All of the “hold the power button plus the volume up/down” attempts did nothing.  So did draining the battery.  Bottom line we finally came up to the conclusion that “It’s dead Jim”.   Since I have two of these devices (I’m on my way down to a trip to visit friends this weekend and literally am typing this post from the OTHER remaining Surface 3 LTE I have and I still love this small size form factor),  so I started looking around for a replacement in the Surface Go line of products since it has a similar size and weight to what I have (1.1 pound).

    Given that we are in the “how can a small business deal with Microsoft” lately, I was pleasantly surprised to stumble on a very small business friendly way to lease a Surface device at a very reasonable price tag.  It’s called the “Liftforward” program.  Like “purchasing” a phone it allows you to lease it over time.  Given that these devices are soooooooo unfixable by mere mortals, it’s actually a reasonable way to get a travel device.   You can trade it in for a newer device at a time in the future.  You can pick your lease terms.

    Bottom line if you are a small business and are tempted to get yourself a travel device, this is a very advantageous way to do so.  I know I also look at the technology deals at Costco, review refurbished computers when purchasing technology.  What other ways do you look at to obtain your technology in a reasonable fashion?

  • Two major bugs continue to dog Win10 version 1909 — A mysterious persistent wake-up call, and the ubiquitous File Explorer Search bugs

    Posted on December 19th, 2019 at 07:54 woody Comment on the AskWoody Lounge

    Microsoft said the 1909 upgrade would be easy — a “master switch” change to an already altered Win10 version 1903. It didn’t work out that way.

    I see two persistent bugs with Win10 version 1909:

    • An uncanny ability, on some machines, to wake itself up every day
    • The long-documented File Explorer Search bugs

    This, in addition to all the bugs you expect with changed versions — drivers, installation problems and the like.

    I think that “master switch” metaphor is yet another piece of Microsoft Marketing drivel.

    That said, I fervently hope that Microsoft will revert to one major upgrade a year.

    Details in Computerworld Woody on Windows.