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  • Bowman: Request clarification on the Surface Pro 4 return policy

    Posted on November 20th, 2019 at 11:19 woody Comment on the AskWoody Lounge

    Barb just posted a zinger on the Microsoft Answers forum:

    I would like to ask for official clarification on the exchange policy for SP4. The last response does not seem to mirror the experience of customers.

    She goes on to list replacement policies for flickergate, the battery bulge, and general return/exchange rules.

    If you think that MS should clarify its return and exchange policy, drop by that Answers forum post and tell Microsoft “I have the same question.”