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  • Microsoft 365 health status

    Posted on October 18th, 2019 at 10:30 woody Comment on the AskWoody Lounge

    Yes, that’s copyright 2017

    Mary Jo Foley has details on ZDNet.

    Starting at approximately 13:42 UTC 18 Oct 2019, customers in North America are experiencing issues with Sign-in when Multi-Factor Authentication is enabled. Engineering team is currently investigating the issue and will send out an update as soon as possible.

    UPDATE: MS has modified the announcement:

    Title: Unable to access Microsoft 365 services with MFA

    User impact: Users may be unable to sign in to Microsoft 365 services when leveraging Multi-Factor Authentication (MFA).

    More info: Users may not receive authentication requests via phone call, SMS or within their authenticator app.

    Current status: We’ve confirmed via telemetry and reports from some of the affected customers that service has recovered for a majority of impacted users. We’re continuing to investigate log data to better understand what caused this issue and to validate which recovery measures we took restored service functionality. Additionally, our telemetry indicates that this issue was specific to users located in the North America region.

    Scope of impact: This issue could affect any of your users located in North America if they leverage MFA to access Microsoft 365 services.

    Start time: Friday, October 18, 2019, at 1:30 PM UTC Next update by: Friday, October 18, 2019, at 6:30 PM UTC