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  • Microsoft confirms printing bug in second September cumulative update for Win10 1903

    Posted on October 1st, 2019 at 11:21 woody Comment on the AskWoody Lounge

    The Windows Release Information Status page was updated last night to say:

    Intermittent issues when printing
    The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing. Some apps may close or error when the print spooler fails and you may receive a remote procedure call error (RPC error) from some printing utility or printing apps.

    Affected platforms:

    • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
    • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

    Workaround: Retrying to print may allow you to print successfully. If retrying does not allow you to print, you may also need to restart your device. If your device is using a v4 print driver and a v3 driver is available, you can also try installing the v3 driver as a workaround.

    Next steps: We are working on a resolution and will provide an update in an upcoming release.

    The announcement’s a little strange in a couple of respects.

    • The report says the bug appears in 1903, 1809, 1803, 1709, 1703, Win7 and 8.1. But I don’t see anything anywhere else about the bug in versions of Windows other than 1903. Can anybody out there confirm?
    • The “Originating update” column says it appeared in the Sept. 23 cumulative update KB 4522016 – which is the second monthly cumulative update for Win10 1903. Yet the KB article itself doesn’t mention the problem, nor does KB 4517211, the third September cumulative update for 1903, which presumably contains the same bug.

    I also note that the update doesn’t single out HP printers — although the majority of complaints I’ve seen are with HP printers.