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  • Patch Lady – did Xfinity go too far?

    Posted on October 14th, 2019 at 15:13 Susan Bradley Comment on the AskWoody Lounge

    So this weekend I was channel surfing and an old movie I remember watching was on Turner Classic Movies…. and those of you that are Xfinity customers can probably already guess at what I’m about to say next …. and it prompted me to subscribe to the channel.  Mind you it was part of my 261+ channels just days ago.

    The cord cutting wars are heating up and Xfinity may have gone too far this time.  Already there’s a 17 plus page complaint thread on the Xfinity forums, there’s a change.org petition, and there’s numerous twitter feeds complaining about moving TCM out of the main line up to a “Sports and Entertainment package” at an additional $9.99 a month fee in addition to the price for the basic service.

    Disney has a new streaming service.  Apple is coming online with theirs.  Netflix stock price is down.  And the biggest loser?  Us.  Us and simplicity.  Instead we’re getting higher prices and complexity.

    The other day my Sister (whom I share a house and the technology with) joked that she needed to die first because if I went first there would be no way for her to just “watch” something.   You need umpteen remotes, you need a strong internet that every now and then need rebooting because some update to your ISP provider router messes it up every now and then.  Want to know what you need to launch to watch THAT?  You need a manual to list where what streaming service is located where.

    And it’s not cheaper.  And our need for speed just keeps increasing every year with more things cloud only, patches larger, and our requirement for always on world.

    So I’ll be calling Xfinity to join my fellow users in complaining about this decision, asking for a rebundling, demanding better pricing.  I won’t get any of it, but it will make me feel slightly better.

    Venting about it here helps too.  What about your ISP and entertainment options?  Are they getting better or worse for you?