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  • Patch Lady – Microsoft safe links is having issues

    Posted on January 29th, 2019 at 10:59 Susan Bradley Comment on the AskWoody Lounge

    Office 365 and Microsoft 365 has a service called “safe links” where it prescans the urls that users receive in emails.

    Per the Microsoft 365 twitter account it’s having issues.  If you attempt to click on the links you’ll get a service unavailable.

    If you need to convert these links, you might want to try using http://www.o365atp.com/

    The fix is rolling out now.  Safe links is something I honestly recommend that you set up if you use Office 365.  You’ve probably seen it in action in Outlook.com.  You’ll get an email and the first part of it has https://na01.safelinks.protection.outlook.com/?url= and then it’s followed by the url of the site along with your email address for the ability to track it through your Advanced Threat Protection portal.  Bottom line, it’s not you, it’s them.  And I strongly recommend signing up and following that twitter account and setting it up to alert you directly.  There is no way (that I’ve found) to get an alert directly from Microsoft about issues in their service.  While it’s documented in the portal, you have to go there, and even when I have the 365 admin app on my phone I don’t get proactive alerts that something is amiss.  So for now, twitter is my way to know when it’s them, not me.