News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • Patch Lady – printing problems

    Posted on October 7th, 2019 at 13:37 Susan Bradley Comment on the AskWoody Lounge

    So remember how I said I saw no issues?  Well….. not so fast.  And it showcases why testing patches is hard.  I rolled out the update over the weekend.  And while 99.99999% of the printers in the office had no issues, one printer on one workstation, is having issues.  I’m getting a “The Hewlett-Packard HP Color LaserJet M553 print server may be offline or network problems may be preventing a connection to the print server” when I attempt to print inside of one of our line of business applications.  Removed
    and it functions again. So I can personally confirm that printing problems exist but are extremely hit and miss.  I’ve opened up support case 119100724005655 and will keep you posted.  Note that I doubt the issue will be fixed in time for tomorrow’s update release.