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  • Patch Lady – printing problems

    Posted on October 7th, 2019 at 13:37 Susan Bradley Comment on the AskWoody Lounge

    So remember how I said I saw no issues?  Well….. not so fast.  And it showcases why testing patches is hard.  I rolled out the update over the weekend.  And while 99.99999% of the printers in the office had no issues, one printer on one workstation, is having issues.  I’m getting a “The Hewlett-Packard HP Color LaserJet M553 print server may be offline or network problems may be preventing a connection to the print server” when I attempt to print inside of one of our line of business applications.  Removed https://support.microsoft.com/en-us/help/4524147
    and it functions again. So I can personally confirm that printing problems exist but are extremely hit and miss.  I’ve opened up support case 119100724005655 and will keep you posted.  Note that I doubt the issue will be fixed in time for tomorrow’s update release.