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  • Symantec fixes the SHA-2 patch problem for Win7

    Posted on August 20th, 2019 at 17:14 Comment on the AskWoody Lounge

    Remember how Microsoft put in a block, preventing the Win7 August Patch Tuesday patches from installing on systems with Symantec Endpoint Protection? This is what the KB articles for this month’s Win7 patches say:

    Microsoft and Symantec have identified an issue that occurs when a device is running any Symantec or Norton antivirus program and installs updates for Windows that are signed with SHA-2 certificates only. The Windows updates are blocked or deleted by the antivirus program during installation, which may then cause Windows to stop working or fail to start.

    I just got a message from CA that says:

    Symantec released an updated version of Norton Internet Security that
    fixes the SHA-2 patch problem for Windows 7 this morning (Tues). The new
    version will show up through Live Update (140+ mb).

    Once the patched version is applied (v22.18.0.222), security roll-ups
    for August (Group A – Aug 13 KB4512506) will appear in Windows Update
    without user intervention. A reboot may be required for this to happen.

    MS has not updated KB4512506 or KB4512486 to reflect this:

    For Symantec Endpoint Protection users, the English 14.2 version has
    been updated. Localized language versions will be available on the 21st.

    Symantec Endpoint Protection