News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon

Daily Archives: February 7, 2020

  • Microsoft posts a manually-downloadable fix for their Win7 “Stretch” black wallpaper bug

    Posted on February 7th, 2020 at 14:57 woody Comment on the AskWoody Lounge

    This just out. Friday afternoon news dump time.

    KB 4539602 Wallpaper set to Stretch is displayed as black in Windows 7 SP1 and Server 2008 R2 SP1

    This update resolves the following issue:

    • Addresses an issue that might cause your wallpaper that is set to Stretch to display as black.

    To get it you have to manually download the correct version from the Update Catalog and install. They’re marked “2020-01 Update” but dated 6 Feb.

    I also noticed that we have a new Monthly Rollup Preview for Win7, KB 4539601, which only contains one acknowledged fix — precisely the same fix noted above. Although the Rollup Preview is dated January 31, in another long-nose Pinocchio move, Microsoft actually posted the KB article on Feb. 7, and they appear in the Update Catalog dated Feb 6.

    Thx @Julia.

  • Win7 error: “You don’t have permission to shut down this computer

    Posted on February 7th, 2020 at 14:42 woody Comment on the AskWoody Lounge

    I’m seeing lots and lots of Win7 customers complaining that they can’t shut down their computers. When they try to turn their machines off through any of the normal means, Win7 throws the error “You don’t have permission to shut down this computer.”

    Reddit has two threads on the problem.

    Win7 has long thrown that error, for various reasons. But suddenly, in the past two days, there’s been a blossoming of complaints.

    Lord_Velkan on the original Reddit thread has what appears to be a fix:

     I created a new admin account. Logged off my original one and log in the new and than back to the original.

    I can’t replicate on my Seven Semper Fi machine, which is up-to-date through the January Monthly Rollup. Any of you seeing the same problem? Does the second admin account workaround fix it?

    Thx @Average-Jane.