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Daily Archives: April 13, 2020

  • Patch Lady – seriously Gordon, Windows 10’s aren’t dropping like flies

    Posted on April 13th, 2020 at 14:07 Susan Bradley Comment on the AskWoody Lounge

    If you read Gordon’s post you would think that I was typing up this post from my iphone because all of my Windows 10 machines were blue screening on me and were not functional.  While I am an advocate of not installing updates on the first day, the reality of updating is that while SOME people will have issues the vast majority of us will be fine and see absolutely no side effects whatsoever.

    I’ll even take Mayank to task in his article…

    “Windows Updates have a dreadful track record of late, with almost every single update causing users some serious problems.”.    Again, I skip all optional updates, only install the main updates, and not right away and all of my machines are just fine.  There are some people having issues, but it’s not ALL of us having issues.

    Here’s my recommendation to not do a Gordon on your Windows 10 machine.

    1. Stick with one antivirus.  I’ll even go so far as to recommend the native Defender.  I often see browser brick ups, issues and oddities with any number of third party antivirus vendors (just saw one yesterday related regarding Symantec).  But if you have multiple a/v, or multiple anti spyware, please, don’t.
    2. Don’t use cccleaner.  Registry cleaners do more harm than good especially on Windows 10.
    3. Really really old software should be installed on really old systems.  Meaning that if you install something where the drivers aren’t signed, or you have to jump through all sorts of hoops of application compatibility to get it installed, that’s not a good sign.
    4. The optional updates are not, nor have they ever been mandatory.  If you aren’t directly impacted by that VPN connectivity issue, don’t install them.
    5. Know how to boot back into your machine and restore from a backup.  Not just uninstall the update, but truly to reboot a pc back and restore it.  Often booting from a flash drive is the most horrific experience on a pc.  You often have to google up the specific instructions for a pc to figure out how to ‘catch’ it before it boots to get it to grab the flash drive.  You want to make sure you KNOW that exact sequence and have tested it out.  Personally I find Surface devices the most fiddly as you often have to find the specific info for that specific version and press the up down buttons a certain way to get it to grab the flash drive.
    6. Ensure you have bootable flash drives and external hard drives.  Here at the office I even keep a spare SSD drive because so often they can just die spontaneously.

    Don’t install updates right away tomorrow, but seriously Gordon, that article isn’t helpful.

  • MS-DEFCON 2: April 2020 Patch Tuesday arrives tomorrow. Get automatic update locked down.

    Posted on April 13th, 2020 at 07:47 woody Comment on the AskWoody Lounge

    Tomorrow’s the second Tuesday of the month (it comes late this month) and that means the usual, uh, challenges with Windows and Office patches are just around the corner.

    Spare yourself some drama and make sure that automatic update is either turned off (for Win8.1) or set to Pause (for Win10) long enough to see what joys await.

    Step-by-step details in Computerworld Woody on Windows.

  • Office 365 becomes Microsoft 365: Less here than meets the eye

    Posted on April 13th, 2020 at 01:15 Tracey Capen Comment on the AskWoody Lounge


    By Woody Leonhard

    Earlier this month, Microsoft announced that, as of April 21, the “rented” version of Office known as Office 365 will henceforth be known as Microsoft 365.

    Other than a bewildering array of new names and vague promises of future features, very little will actually change on that day.

    Mostly, if you’re currently subscribed to Office 365, you’ll soon be seeing (and paying for) Microsoft 365.

    Read the full story in AskWoody Plus Newsletter 17.14.0 (2020-04-13).

  • Hardware settings mess up Chrome and Firefox

    Posted on April 13th, 2020 at 01:10 Tracey Capen Comment on the AskWoody Lounge


    By Fred Langa

    Two AskWoody readers are having peculiar browser issues. And the solution lies in opposite applications of the same browser setting!

    In one case, the Firefox is inexplicably slow on a very fast PC; in the second case, the mouse pointer disappears from time to time in Chrome and Firefox — and there’s no obvious pattern.

    Here’s what’s going on, and how to check your Chrome and Firefox hardware settings.

    Read the full story in AskWoody Plus Newsletter 17.14.0 (2020-04-13).

  • Managing remote workers

    Posted on April 13th, 2020 at 01:05 Tracey Capen Comment on the AskWoody Lounge


    By Amy Babinchak

    These past few weeks have been difficult on everyone, but they’re taking an additional toll on IT professionals.

    These pros have been putting in long hours helping users get set up to work from home. For example, my techs have been working 14-hour days seven days a week to get the businesses we support back on their feet.

    Fortunately, we have some experience with remote work. My staff has always spent about 70 percent of their workday in their home offices and about 30 percent at our clients’ locations. Now they’re working 100 percent from home.

    Read the full story in AskWoody Plus Newsletter 17.14.0 (2020-04-13).

  • How to make friends with Skype

    Posted on April 13th, 2020 at 01:00 Tracey Capen Comment on the AskWoody Lounge


    Lance Whitney

    In these days of home sequestering, it’s good to have a selection of communication options.

    Microsoft’s Skype is one of the easier choices because it comes standard with Windows 10. But it can also be installed on other platforms including Android, iOS, Linux, Mac, and earlier versions of Windows. It can even run as a Google Chrome extension. So almost anyone with a digital device can use it to connect with others.

    Since acquiring Skype in 2011, Microsoft has added a variety of new features — to the point where some folks find the program overwhelming and awkward to use. Fortunately, there are easy ways to make it smoother and more friendly for general chatting and video conferencing.

    Read the full story in AskWoody Plus Newsletter 17.14.0 (2020-04-13).