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  • Debilitating “Outlook needs to close” bug linked to a likely bad Windows cumulative update

    Posted on June 22nd, 2020 at 07:55 woody Comment on the AskWoody Lounge

    Don’t you just love it when Microsoft fails to test its latest version of Outlook with its latest version of Windows?

    Of course, Outlook can’t fix your PST file – because there’s nothing wrong with it.

    We have a few more clues about the bug… and it’s likely that Windows is at fault.

    Details in Computerworld Woody on Windows.

    Sneak peek: I believe that the bug occurs on systems that:

    • Use PST, not OST, files, AND
    • Run Microsoft 365 version 2005 Current Channel release 12827.20268 (from June 2) or Current Channel release 12827.20336 (from June 9), AND
    • Have installed the June 2020 Win10 cumulative update (KB 4557957 for version 2004, KB 4560960 for versions 1903 or 1909, or KB 4561608 for version 1809).