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  • June updates crash printing

    Posted on June 29th, 2020 at 01:05 Tracey Capen Comment on the AskWoody Lounge

    PATCH WATCH

    By Susan Bradley

    In a normal monthly Windows and Office patching cycle, I almost never roll out any optional updates that Microsoft releases between Patch Tuesdays.

    It’s hard to say what’s “normal” with Windows updating, but June is atypical even by the usual patching tribulations.

    Soon after the Patch Tuesday security updates dropped (on June 9), there were reports of printing failures. The problem hit close to home; after patching my systems, I could no longer print to any of my large multifunction Ricoh printers — a huge problem for my business. As a quick workaround, I updated the printer drivers from PCL5 to PCL6.

    Subsequently, Microsoft posted optional fixes on the MS Update Catalog for Windows 10, Win8.1, and Server 2012.

    Read the full story in AskWoody Plus Newsletter 17.25.0 (2020-06-29).