• Amazon quietly halts arbitrations — consumers can now sue


    Brian Livingston

    By Brian Livingston

    With no announcement, Amazon.com has changed its terms of service, which previously compelled aggrieved consumers to submit their claims to mandatory arbitration. But last month, the retail giant eliminated arbitration as a requirement and now allows customers to join in class-action lawsuits.

    This may make a big difference for you — and for anyone who’s ever used any of Amazon’s products and services — because you may someday be eligible for large, court-ordered refunds.

    Read the full story in the AskWoody Plus Newsletter 18.22.0 (2021-06-14).