Daily Archives: August 15, 2022

• Randy’s top 10 customer-support issues: Identified!

  Posted on August 15, 2022 at 02:45 CDT by Randy McElveen • Comment in the Forums

  

  ISSUE 19.33 • 2022-08-15

  SUPPORT

  

  By Randy McElveen

  You hear pretty much everything when you’ve been in the computer-repair business for as long as I have, but you also hear a lot of the same questions and see the same issues on a daily basis.

  In this series of articles, I have one goal — to keep you out of stores like mine by giving you some tips on what to do when you experience any of the following problems or have any of these questions.

  Let’s start this week by simply identifying the most common things I see on a weekly basis, and then I’ll do a few follow-up articles to show what you can do to avoid me.

  Read the full story in our Plus Newsletter (19.33.0, 2022-08-15).
  This story also appears in our public Newsletter.

  AskWoody FREE Newsletter, AskWoody Plus Newsletter, Support AskWoody Plus Newsletter, Customer satisfaction, hardware, malware, Software, Support

• Kim Kardashian wants out of lawsuit for promoting EthereumMax

  Posted on August 15, 2022 at 02:44 CDT by B. Livingston • Comment in the Forums

  PUBLIC DEFENDER

  

  By Brian Livingston

  Attorneys for Kim Kardashian, the famous reality-TV star, have filed a motion to dismiss a lawsuit that alleges investors lost millions of dollars after the celebrity promoted a new cryptocurrency named EthereumMax to more than 200 million followers on Instagram.

  EthereumMax is a digital product that went live in trading markets on May 17, 2021, under the symbol EMAX. Its promoters can’t be accused of thinking small: they issued an initial quantity of 2 quadrillion coins. (That’s 2 followed by 15 zeros or 2 million billion tokens.)

  Read the full story in our Plus Newsletter (19.33.0, 2022-08-15).

  AskWoody Plus Newsletter, Public Defender AskWoody Plus Newsletter, Cryptocurrency, Public Defender

• CleanSweep2 — When you need extra hard-drive space fast

  Posted on August 15, 2022 at 02:43 CDT by Deanna McElveen • Comment in the Forums

  FREEWARE SPOTLIGHT

  

  By Deanna McElveen

  My first use of Windows was 3.1. Back then, I didn’t know how fast a graphical user interface was supposed to be.

  If the operating-system gods determined that Netscape Navigator would take a full minute to load, who was I to question it?

  Today, I question that a lot. There are things in Windows that are slow. Very slow. Not just third-party programs, either. There are features of Windows itself that are just as slow now as they used to be.

  Disk Cleanup is a good example.

  Read the full story in our Plus Newsletter (19.33.0, 2022-08-15).

  AskWoody Plus Newsletter, Freeware Spotlight AskWoody Plus Newsletter, Deanna's Freeware Spotlight, Disk Cleanup

• Windows 11’s unique bug

  Posted on August 15, 2022 at 02:42 CDT by Susan Bradley • Comment in the Forums

  PATCH WATCH

  

  By Susan Bradley

  Whenever Microsoft releases a new version of Windows, it invariably introduces new bugs as a side effect.

  KB5016629 includes a fix for a server message-block (file-sharing) bug that is unique to Windows 11. In a peer-to-peer network, an attacker could trick you by using web-based sharing links such as Azure or other data centers. Windows 10 and earlier are not affected.

  This month’s Windows 11 updates also include fixes for issues where File Explorer fails to work when you use the Star menu’s context menu and an external monitor, or when you use the Play and Pause keyboard buttons.

  Not to be outdone, the Windows 10 security update this month, KB5016616, includes fixes for an issue that affects printing. Let’s hope it fixes those problems we’ve been seeing with USB-based printers.

  Read the full story in our Plus Newsletter (19.33.0, 2022-08-15).

  AskWoody Plus Newsletter, Patch Watch Adobe, AskWoody Plus Newsletter, Excel, Microsoft Outlook, Patch Lady Posts, Print Spooler vulnerabilities, Windows, Windows 11