• Inaccessible backups, and a dead laptop


    Fred Langa

    By Fred Langa

    How can you repair what you can’t get at? Today’s column covers two problems caused by very different access issues.

    In one case, a subscriber is locked out of her old, obsolete backup files; she can neither access nor delete them and thus cannot recover the huge chunk of disk space they occupy.

    In another, a different subscriber needs to data-wipe (“sanitize”) the hard drive of a fatally damaged laptop. But how can he wipe the drive when the laptop won’t even turn on?

    Read the full story in the AskWoody Plus Newsletter 19.04.0 (2022-01-24).