• Randy’s top 10 customer-support issues: Identified!

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    ISSUE 19.33 • 2022-08-15


    Randy McElveen

    By Randy McElveen

    You hear pretty much everything when you’ve been in the computer-repair business for as long as I have, but you also hear a lot of the same questions and see the same issues on a daily basis.

    In this series of articles, I have one goal — to keep you out of stores like mine by giving you some tips on what to do when you experience any of the following problems or have any of these questions.

    Let’s start this week by simply identifying the most common things I see on a weekly basis, and then I’ll do a few follow-up articles to show what you can do to avoid me.

    Read the full story in our Plus Newsletter (19.33.0, 2022-08-15).
    This story also appears in our public Newsletter.