• Can Microsoft Advertising just keep your money?

    PUBLIC DEFENDER

    Brian Livingston

    By Brian Livingston

    Scores of legitimate business owners report that they were rejected by Microsoft for “egregious behavior” shortly after applying for an account to advertise in the Bing search engine.

    If Microsoft doesn’t want to accept more advertising revenue, well, fine. But the new account holders say Microsoft failed to promptly refund hundreds of dollars that the potential new advertisers had deposited to fund their initial ad buys.

    Talk about adding insult to injury: US applicants, among others, receive a formulaic email message telling them to call a phone number in Brazil for support!

    Read the full story in our Plus Newsletter (20.42.0, 2023-10-16).