• Microsoft Backup triggers help-desk calls and confusion

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    ISSUE 20.40 • 2023-10-02


    Susan Bradley

    By Susan Bradley

    I applaud Microsoft for admitting that we all need to back up our computers and workstations, or at least have a recovery plan of some sort.

    But Microsoft’s recent backup implementation, its suddenly appearing Microsoft Backup app, is not well thought out and is a one-size-fits-all solution — that doesn’t fit well at all.

    Here’s the backstory. The new Backup app is available for both Windows 10 and 11. That’s a surprise, because we’ve been put on notice that Windows 10 22H2 is the final release, with only security updates coming our way until October 2025.

    Read the full story in our Plus Newsletter (20.40.0, 2023-10-02).
    This story also appears in our public Newsletter.