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  • How much RAM does your computer have?

    Posted on April 9th, 2021 at 19:50 Comment on the AskWoody Lounge

    The other day someone said that their new “normal” for Windows 10 machines was 16 gigs of RAM. It got me to wondering…what is your normal amount of RAM that is in your Windows machine?

    How much RAM does your computer have?
  • Are you a Consultant or IT Pro?

    Posted on April 7th, 2021 at 23:38 Comment on the AskWoody Lounge

    I’ll be speaking virtually at the SMBTechFest coming up on April 15th on the topic of Security in the news. If you are a SMB consultant I highly recommend signing up for the presentations.

    Highlighted speakers include

    Susan Bradley (yours truly), Bethany Roser, Derek Melber, Robert DeVito, James Kernan, Amy Babinchak, Mark Winter, Nicole Faletra, James Hatzell, Nicole Faletra, , Sarah Hansen, Ian McChord and more.
  • Windows Update for Business isn’t just

    Posted on April 6th, 2021 at 22:26 Comment on the AskWoody Lounge

    Over on Computerworld I have an article about how Windows Update for Business isn’t just for business. I use it all the time on my standalone machines.

    If you are an IT Pro, I’d recommend following the twitter account of AriaUpdated. She’s the Microsoft Product manager for Windows Update for Business.

  • It’s time for 20H2

    Posted on April 5th, 2021 at 01:00 Comment on the AskWoody Lounge


    Susan Bradley

    By Susan Bradley

    Are you ready for 20H2? I am!

    If your computer hasn’t yet been offered 20H2, you aren’t alone. I’ve seen several laptops, including high end Dell gamer-style models, that haven’t been offered 20H2. A notification is shown in the bottom corner indicating that the system is coming to the end of support but when you click on the notice, nothing happens.

    Read the full story in the AskWoody Plus Newsletter 18.12.0 (2021-04-05).

  • Tasks for the weekend – April 3, 2021 – Event Viewer

    Posted on April 3rd, 2021 at 22:41 Comment on the AskWoody Lounge

    YouTube here

    The event log can be the most helpful – or the most confusing thing you’ve ever seen. To find it go to the search box, type in event viewer and launch it. The main log files are Application, Security, Setup and

    One of THE MOST annoying events thrown off in the event log is the DCOM error. I see it typically with vendor software and 99.99% of the time it can be ignored. If you are having issues with your computer – sometimes the event viewer can help to identify a problem. Other times it’s like many things with Windows – annoyingly confusing.

    If you are an IT admin/IT pro I often recommend the subscription site of as a great place to get guidance as to issues in the event log. If you don’t go into event log that much merely googling the event ID you see in the log files is enough to give you the guidance you need.

    Of course you can also ask here in the forums and we’ll try our best to help figure out the confusing event logs as best as we can.

    Remember we’re back this week and will be sending out the newsletter late Sunday night, early Monday morning!

  • Ready for change?

    Posted on April 1st, 2021 at 19:06 Comment on the AskWoody Lounge

    Microsoft is working on new icons for the fall release of Windows.

    Now there are some icons that probably do need updating… for example I’ve heard that the younger generation thinks the file save icon looks like a coke machine. Seriously. As a person who still questions why Outlook’s yellow icon had to change to blue,  so far the changes aren’t as jarring to me as that was. If you are an insider beta tester you’ve seen the posts about the upcoming changes.

    Also be aware that the current insider release causes pinned Quick Access folders to be lost. It’s a bug, not intentional. Stay tuned, I’m planning on an article in the next few weeks with a preview of 21H2 (the fall release) which will be the big release of the year.

  • Windows update for business – fun fact

    Posted on March 31st, 2021 at 11:49 Comment on the AskWoody Lounge

    AH HA! The first unofficial documentation I’ve seen that confirms what @PKCano and others have noted: If you have certain settings in place, you DON’T get offered up the preview updates.

    Windows Update for business is merely local group policy settings that set certain patch settings.


  • Tomorrow is World Backup Day

    Posted on March 30th, 2021 at 19:38 Comment on the AskWoody Lounge

    Tomorrow, March 31, is World Backup day, a day that you are supposed to take stock and make sure your computers are truly backed up.

    “I solemnly swear to backup my important documents and precious memories on March 31st.”

    So what do you use for backing up your device? Personally, I’d urge you to do more than just backing up your documents and memories – you need to have a full image backup of your computer because you never know when a hard drive will fail, a patch will cause issues, or you accidentally save over the top of a file you didn’t intend to save over.


  • The ides of March

    Posted on March 29th, 2021 at 06:09 Comment on the AskWoody Lounge

    To patch or not to patch this month…. that is the question I attempt to answer this week in ComputerWorld.

    Printers side effects were the big issue (and still are) this month.

    (note that I’m going to have to reach out to the ComputerWorld editors… they missed part of the post I sent them…)

    It’s supposed to read:

    So for Windows 10 2004 or 20H2 you need to skip the updates released on March 9th and instead jump over to the March 18th update of KB5001649. It should be offered up to you as an optional update, or you can download it from the Catalog site. Because Windows 10 updates are cumulative you only need the one update (the third and final update Microsoft released this month).

    For Windows 10 1909, you need KB5001648. Once again it should be offered up to you as an optional update if you go to the Windows update interface or you can download it from the Catalog site like 2004/20H2 handles it’s updating, 1909 is cumulative.

    For Windows 8.1 the process is slightly different as the fixing patches are not cumulative. This time the updates are not documented on the Windows 8.1 history page but can be found if you dig into the 8.1 health release dashboard. On Windows 8.1 you need to install both the original update from March 9th of KB5000848 AND the fix up patch of KB5001640. These are not offered up as optional updates and you must download KB5001640 from the catalog site.

    Windows 7 is similar to Windows 8.1 in not having a cumulative update patch to fix it’s printing issues. After you install the original security only update of KB5000851 or the monthly rollup of KB5000841 (which includes security updates) is fixed by KB5001639 which is only available from the Catalog site.  So for these platforms you need to install two updates just like 8.1.

  • The scammers are a buzzing today

    Posted on March 28th, 2021 at 17:59 Comment on the AskWoody Lounge

    Well I’m out in the garden on my Surface typing up tomorrow’s ComputerWorld article and enjoying the Spring weather…. meanwhile I’ve gotten about 8 robocalls trying to say they are from apple icloud support and that I have a problem with my service. Yea, right. There have been some days that my Dad has kept the scammers on for quite a while as he pretends to go along with the scammers. These days I’ve also noticed an increase in robocalls, ones where you pick up the phone and there is a funny computerized blurb noise at it picks up the call. There is even a Youtube channel where they do nothing but record scam calls.  How many are you getting lately?  I’ve seen an increase, have you?

    That’s the bees enjoying my Allium flowers. Hope you enjoy your day as well.

  • Tasks for the weekend – March 27, 2021 – How to pause

    Posted on March 27th, 2021 at 19:22 Comment on the AskWoody Lounge

    (Youtube video here)

    So how do you uninstall updates should you have an issue with printing after installing this months updates? It’s actually pretty easy for Windows 10 users. Click on Start, Settings, Update and security, Click on View update history, Click on uninstall update, Find the KB and click.

    So now that you know that you ARE having issues with the main March updates you have the choice to find the out of band updates or just wait until April (the fixes will be rolled up into Aprils).

    If you want to continue to pause updates I recommend going to start, Settings, Update and security, Windows update, Advanced options and Pick a new date.

    The optional update should be offered up to you but if they are not, you can also go to the catalog site. To find an update I go to the Windows Health release dashboard and find the KB number I need in the resolution section, then go to link in the page the catalog site and search for it. If you go from the Health release dashboard, it gives you the exact link to go to.

    Once you find the KB you need, the trick is to find the “bitness”. Most of us have 64 bit machines so then find the 64 bit version of the update and click to download it. Now click to install it and follow the prompts. If you get a message that the update doesn’t apply to your machine, don’t worry, this just means you clicked on the wrong patch. Windows will never let you accidentally install the wrong patch.

  • If you think you are having a bad day

    Posted on March 26th, 2021 at 10:39 Comment on the AskWoody Lounge

    Off topic wonder for a Friday

    You could be a Captain for a ship.

    I think they are going to have to remove a few containers to lighten the load, don’t you?  How much of the world’s technology shipments are impacted by this I wonder?

    What would you do to unstick it?