Newsletter Archives

• Ten top forum topics — Support

  FROM THE FORUMS

  

  The section of the forums devoted to support has long been the most active area of all. Did you know that the Support section alone accounts for over 158,000 topics with over 885,000 comments?

  We appreciate both the questions and the ongoing willingness of forum members to offer their knowledge, experience, and assistance to help others solve their problems. So check out the Support section from time to time — you never know when you might have that unique insight that will help someone else.

  Read the full story in our Plus Newsletter (20.15.0, 2023-04-10).
  This story also appears in our public Newsletter.

  From the Forums Forums, Newsletters, Support

• Ten top forum topics — Newsletter and blog

  FROM THE FORUMS

  

  As you all know, a forum topic is associated with every post on our blog (the site’s home page) and every article published in our newsletter.

  Almost every one of those topics generates some interest, so almost all have at least a few replies from the readership. The replies may be compliments on our articles, complaints about what we have written, disagreement with our conclusions, corrections of errors, further information about the topic, or in-depth commentary about specific points.

  Read the full story in our Plus Newsletter (20.14.0, 2023-04-03).
  This story also appears in our public Newsletter.

  From the Forums Forums, Newsletters

• The forums, and networking

  FROM THE FORUMS

  

  Last week, Will wrote a “From the forums” note titled How to participate in the forums. The response to that note was greater than expected, as you can see if you visit its associated forum topic.

  Your reaction in the forums has already spurred us to make a change.

  Will’s article about his encounter with Verizon also resulted in heavy forum activity. The comments were interesting and instructive.

  Read the full story in our Plus Newsletter (20.12.0, 2023-03-20).
  This story also appears in our public Newsletter.

  From the Forums Forums, Networking, Newsletters

• How to participate in the forums

  FROM THE FORUMS

  

  By Will Fastie

  Plus member Chuck wrote to say he wasn’t sure how to make a post in our forums.

  The comment proved a bit alarming. We have links all over the place to get to the forums. We even have a huge area in the right sidebar of the site, devoted to the forums. This includes simple and advanced search features as well as other helpful sections.

  Read the full story in our Plus Newsletter (20.11.0, 2023-03-13).
  This story also appears in our public Newsletter.

  From the Forums Forums, Newsletters

• Be watchful for scams in the forums

  FROM THE FORUMS

  

  By Susan Bradley

  Last week, there was an incident in the forums that was unexpected and of some concern.

  Someone (let’s codename the person “Rogue”) signed up for a Plus membership, then used it to send direct messages (DMs) to several other members. The DM contained a solicitation.

  I took immediate action.

  Read the full story in our Plus Newsletter (19.47.0, 2022-11-21).
  This story also appears in our public Newsletter.

  From the Forums Forums, privacy, scams, security

• Resolved!

  FROM THE FORUMS

  

  By Susan Bradley

  We’ve added a much-requested enhancement to the forums.

  Our forums exist not only because technology is annoying at times, but also because it can be very difficult to find the solution to a particular problem.

  We’ve been lacking a feature to guide you in the right direction, and now we’ve added it — the ability to post a response in a forum to indicate that the answer to your question has been found.

  Read the full story in our Plus Newsletter (19.46.0, 2022-11-14).
  This story also appears in our public Newsletter.

  From the Forums Answers, Forums, Newsletters, Solutions