Newsletter Archives

  • Real-life SSD reliability must be managed

    HARDWARE

    Ben Myers

    By Ben Myers

    Solid-state drives did not have a very good week here recently, but it was not their fault.

    Here are the facts about a trifecta of mainstream laptops I handled recently, and why these laptops came up short. If you pay attention to the details here, you can improve the life and reliability of your solid-state drives (SSDs).

    I will also weave in my opinions and points of view on various related subjects.

    Read the full story in our Plus Newsletter (19.40.0, 2022-10-03).

  • Make a laptop run perfectly!

    HARDWARE

    Ben Myers

    By Ben Myers

    With a little work, the right laptop can look and run almost like new, but its upgrade possibilities are far more limited than a desktop’s.

    Numerous brands and models of laptops dot the landscape, each model designed according to different principles by different design teams. Different sizes of laptops carrying the same brand and model follow a similar (but not identical) design, even from generation to generation, as the design team works through model after model.

    Business-class brands such as Acer TravelMate, Dell Latitude, Hewlett Packard Elitebook, and Lenovo ThinkPad vary widely from one another in design, construction, and quality of materials. Then, too, there is a plethora of models intended for consumer use, causing us to roll our eyes.

    Read the full story in our Plus Newsletter (19.36.0, 2022-09-05).

  • The technology of cars

    As you well know, I’m a geek.  I love technology. Alexas surround me.  iPhones, iPads, Android tablets. But for many years I’ve had a car that was quite behind in technology.  As in it had a CD player and a stereo and an auxiliary jack and that was about it. Recently after having that car for many years (trust me I can’t name it because I’m still in mourning over having to finally let my head be more important than my heart) and now have “upgraded” to a used car that has many more features in the dash including bluetooth connection to my phone, as well as a Pandora app link. It does not have a SiriusXM link like my Dad’s newer Honda does. But one thing you find with technology in cars is beware that the vendor may not like it as much as you do. And thus, just like with computer technology, sometimes you have to find workarounds and alternatives.

    In my older car I was able to get Alexa to work in it quite reliably by using a Roav VIVA attachment and then connected it to a Bluetooth enabled AUX cable. So if I’ve forgotten to arm the House alarm I can say “Hey Alexa, tell Honeywell to set the alarm to away”. Note that Honeywell only lets you arm your House, not disarm it for safety reasons.

    On an occasional basis, I will have to resync up my Dad’s SiriusXM subscription as it falls off the Satellite. In going through the options for my “new” older car I noticed that some of it’s audio options no longer function as they originally were planned. Got an Onstar enabled car that dates from 2015 or before?  Guess what?  Due to 2G and 3G technology being out of date and retired, that feature is also going to be retired in older cars.  HondaLink App reviews are also showcasing that connecting TOO much and relying on an app that the vendor may not support well means you get frustrated.  Someone said… too bad it doesn’t have Apple Carplay and the problem with that is that it too will be obsolete at some point in time. Those vintage cars sold at Mecum Auctions – it will be interesting to see in the years ahead if our newfangled cars stay as valuable as those vintage ones do.

    And then of course there is the concern that any bit of tech can be used for nefarious purposes. Blackhat security conference has long had sessions about how hackers can break into remote starting cars or any number of issues.

    I am reminded by a quote from Brian in Pittsburgh… “The fun😐 thing about security problems going forward is that there will forever be new ones to worry about because developers are inherently more eager to create new functionality and get it out the door than they are to bake in good ways to prevent or restrict misuse.”

    So what technology in your car no longer works like it should?

  • Restored desktop computers must work flawlessly

    HARDWARE

    Ben Myers

    By Ben Myers

    Test, test, and test again — just to be on the safe side.

    In my last article, I covered the basic and essential tests needed to assure that a computer was in generally sound operating condition. As the late-night TV pitchman always says: “But wait! There’s more!” More testing, that is.

    There are still electronics that need to be working right for the entire computer to be fully functional. Along the way, you need to do at least a visual inspection to see that all the ports and connectors — in back, in front, and even on top of a computer — are not damaged.

    Read the full story in our Plus Newsletter (19.32.0, 2022-08-08).

  • Beware of used printers

    Normally when I purchase refurbished technology I have had zero problems.

    Normally with printers we have purchased new, but lately it’s been impossible to find the models we want either locally or online sold new. So, thought I, I’d go to plan B. Refurb laptops, refurb’d desktops, refurbed Alexas, you name it I’ve always had good luck.  Until recently that is. At least with printers I am having lousy luck.  I have tried twice now to purchase a certain model of printer (Lexmark) that supports two trays (one letter, one legal), is made to fit near a desk and twice now I have purchased either a used or a refurbished model from Amazon and Ebay and both of them had issues.  The first one had a bent chassis so that tray one could not be sensed and itiwouldn’t print. Well, It would if you shoved a screwdriver in the slot to make it “think” the tray was lifted. The other wouldn’t lay down black ink on half of the printing.

    Both fortunately are available for sending back but it’s still been frustrating to try to get certain printers that due to supplies are really hard to find right now and when you try to go with plan B – which is let’s try renewed/refurb’d – which NORMALLY never let’s me down – it’s not coming through this time.

    Printers. The BANE of our existence. We have been saying that we are going “paperless” in our society and yet we still use paper.

    Bottomline, I’d stay away from refurbished printers for a while as I keep sending them back.

    (and don’t get me started on brands that demand you install their ink)

  • Desktop computers: Re-use!

    HARDWARE

    Ben Myers

    By Ben Myers

    Make sure the most critical hardware works right before you go ahead.

    Previously, I described the most basic steps to get a computer dirt-free and bootable, with a working power supply. These tasks established a baseline for additional work to assure that the computer is in very good operating condition for whoever is going to use it.

    Read the full story in our Plus Newsletter (19.28.0, 2022-07-11).

  • Terabyte update 2022

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    ISSUE 19.25 • 2022-06-20

    HARDWARE

    Will Fastie

    By Will Fastie

    This year, the trend line for storage prices is harder to discern.

    In last year’s installment of this series, I wrote, “There has never been a time when I have been so uncertain about what comes next.”

    I’m glad I made that “prediction,” because I would never have guessed no change in prices. That’s pretty much what we got.

    Read the full story in our Plus Newsletter (19.25.0, 2022-06-20).
    This story also appears in our public Newsletter.

  • Desktop computers: Scrap, repair, upgrade, or replace?


    HARDWARE

    Ben Myers

    By Ben Myers

    Here is a practical guide to care for a computer and to help you decide what to do with one that is not brand-new.

    Computers show up on my doorstep, their owners asking whether their trusty and beloved box full of circuit boards needs to be scrapped, repaired, upgraded, or replaced. The desktop computer category includes PCs that are neither laptops nor servers, two very different projects indeed.

    Read the full story in our Plus Newsletter (19.23.0, 2022-06-06).

  • Solid-state drives — from bespoke to commodity

    HARDWARE

    Ben Myers

    By Ben Myers

    Solid-state drives (SSDs) have a surprisingly long history, leading up to the types commonly in use today.

    It takes some planning and analysis to make best use of them, but significant improvements in speed and reliability over electromechanical hard drives make SSD investments worthwhile.

    For this article, let’s stick with name brands such as Crucial, SK hynix, Kioxia, Samsung, SanDisk, and Western Digital — all with comparable performance levels. Note that SK hynix acquired Intel’s SSD business, SanDisk is now a subsidiary of Western Digital, and Kioxia is a spinoff of Toshiba.

    Read the full story in our Plus Newsletter (19.21.0, 2022-05-23).

  • Making connections between computers and monitors

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    ISSUE 19.16 • 2022-04-18

    HARDWARE

    Ben Myers

    By Ben Myers

    With four different standards for video ports and cables, as well as some “mini” ports, it can be downright confusing to come up with the right cables to connect your computer to a monitor.

    In the best of all possible worlds, we would all want to buy a computer and a monitor at the same time, ensuring that they connect to one another and work well together with the right cabling. In our real world, a computer meets an untimely demise and an upscale monitor is still exactly what we need. Or maybe the monitor fails to light up, it becomes too dim, you punch out the screen in anger, or it is simply time for a larger monitor. Possibly you want to attach a monitor to your laptop, duplicating the laptop screen on a larger viewing area or using dual screens to see more information.

    Read the full story in our Plus Newsletter (19.16.0, 2022-04-18).
    This story also appears in our public Newsletter.

  • BitLocker and the dead: The story of a successful transplant

    HARDWARE

    Ben Myers

    By Ben Myers

    The CPU is the heart of a laptop, but we do the brain transplants here. BWA! HA! HA! HA!

    Recently, a long-time client who had moved several towns away called me in a panic. A two-year-old Lenovo Yoga laptop had failed.

    When I got my hands on the computer, I surmised that the probable cause was the third-party charger, which had blown out a circuit inside the laptop when the charger itself had failed. The charger did not function when plugged into another laptop, confirming my suspicions.

    Read the full story in our Plus Newsletter (19.12.0, 2022-03-21).

  • Our world is not very S.M.A.R.T. about SSDs

    AskWoody Plus Newsletter Logo
    ISSUE 19.06 • 2022-02-07

    HARDWARE

    Ben Myers

    By Ben Myers

    With solid-state drives (SSDs), the SMART ante is raised because an SSD can fail catastrophically — CLUNK! — without warning and with no possibility of recovering data.

    In my recent article “Hard drives — still pretty S.M.A.R.T.” (AskWoody, 2021-12-27), I was hardly overwhelmed by the treatment of the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) data kept on traditional spinning hard drives by Microsoft Windows and the rest of the industry. But at least, if your computer started to hiccup, you could almost always look at the SMART data to find a possible cause.

    Read the full story in the AskWoody Plus Newsletter 19.06.0 (2022-02-07).
    This story also appears in the AskWoody Free Newsletter 19.06.F (2022-02-07).