News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • Office: Managing meetings like a polite pro

    Posted on April 15th, 2019 at 05:07 woody Comment on the AskWoody Lounge

    Do you use the Outlook Calendar? This column’s for you.

    Ameliorate many meeting problems like a pro. A polite pro. Outlook can do it with the aid of the well-hidden add-in called FindTime and a few tricks that should be up your sleeve.

    Amy Babinchak’s first column for AskWoody takes you through the steps. Easy.

    Details in this week’s AskWoody Plus Newsletter 16.14.0, out this morning to AskWoody Plus Members.

     

  • Friday night news dump: Microsoft says a compromised support agent’s credentials were used to hack into Outlook.com accounts earlier this year

    Posted on April 13th, 2019 at 11:51 woody Comment on the AskWoody Lounge

    From Tom Warren on The Verge:

    Microsoft has started notifying some Outlook.com users that a hacker was able to access accounts for months earlier this year. The software giant discovered that a support agent’s credentials were compromised for its web mail service, allowing unauthorized access to some accounts between January 1st and March 28th, 2019. Microsoft says the hackers could have viewed account email addresses, folder names, and subject lines of emails, but not the content of emails or attachments.

    And of course we’re only hearing about that this morning — two weeks after the hack stopped.

    There’s a reason why Microsoft has PR people embedded throughout the organization. I’m just waiting for the first virus announcement with a fancy name and custom logo.

  • Which is better, Outlook or G Suite?

    Posted on April 4th, 2019 at 08:08 woody Comment on the AskWoody Lounge

    Preston Gralla has a detailed comparison of Outlook and Gmail-Calendar-Contacts in Computerworld.

    He digs into many nooks and crannies and comes to the conclusion:

    If simplicity is your goal, choose Gmail. If, on the other hand, you and your team need every bell and whistle possible, you’ll want Outlook.

    Which certainly matches my expectations.

    I used Outlook from the very beginning – wrote books about Outlook 97, 98, 2000, 2003, 2007 – and finally gave up on using the big O during the days of Outlook 2007. I moved to Gmail, Google Calendar and Contacts around then, and haven’t looked back. I’m a simple kind of guy, of course.

    Have you used both? (I mean, really used them?) What do you think?

  • Office: A new Office app brings all of the Office programs under one roof

    Posted on March 11th, 2019 at 03:38 woody Comment on the AskWoody Lounge

    Whether you use Office 365, Office 2019 and earlier versions, or the free Office Online, the new Office — an upgraded and expanded version of the old My Office — offers one location for launching other programs in the suite (Excel, Word, Access, etc.), opening recent documents, uploading files to OneDrive, and more.

    Lance Whitney shows you how to install and use this über-app.

    Out this morning to all AskWoody Plus members, in AskWoody Plus Newsletter 16.9.0.

  • Of course you don’t want to buy Office 2019

    Posted on February 7th, 2019 at 07:45 woody Comment on the AskWoody Lounge

    Nice of Microsoft to reinforce that point.

    Microsoft is saying more about its customers than its products with the three new ads. MS obviously doesn’t think its customers are savvy enough to figure out the “tests” are rigged to use features in Office 365 that aren’t in Office 2019. They aren’t Challenges. They’re feature demos.

    Of course the products are different. The feature sets are different. And, of course, reliance on the internet is different — when Microsoft’s servers go down, you can take your fancy cookie-cutter resume building program and stick it where the sun don’t shine.

    I guess that’s something good to know if you need to list the population of every state in a spreadsheet. Except it’s, you know, old data.

    I recall vividly that you couldn’t even get Excel to show updated stock quotes until a year ago. I moved to Google Sheets for that very reason. Never looked back.

    UPDATE: Still confused about the differences between Office 2019 and Office 365? Gregg Keizer at Computerworld just published an in-depth look. Suffice it to say the landscape’s changed greatly, and it’ll no doubt change again.

  • Office 365 experiences widespread outages Thursday, January 24, 2019

    Posted on January 24th, 2019 at 16:02 PKCano Comment on the AskWoody Lounge

    Microsoft Office 365 has been having problems since 9:21 AM EST today. Users have been unable to access their email. Reports have been widespread. The Register reported that Users in the UK and much of Europe were affected.

    There have also been reports from South America and Africa.  And Downdetector.com shows an even wider outage.

    cbronline gives this analysis

    At the time of writing it had yet to update its public-facing status page, which showed normal service, but an update for administrators blamed a “subset of mailbox database infrastructure [that] became degraded, causing impact.”

    At 1.54pm it changed that attribution, with Microsoft 365’s status account on Twitter instead saying “a subset of Domain Controller infrastructure is unresponsive, resulting in user connection time outs” and pledging mitigation.

    Have any of you experienced a problem?  Let us know.

  • Patch Lady – the Office 365 admin center

    Posted on January 7th, 2019 at 23:35 Susan Bradley Comment on the AskWoody Lounge

    Patch Lady here – for those of you that are admins in Office 365 I would highly recommend bookmarking the Office 365 admin center and especially to make sure that you have access to the message center inside of it.  It’s a key way to keep aware of updates and changes.  On my cheapest Godaddy Office 365 subscription I don’t have the ability to forward the alerts to other email addresses, but on my higher Office 365 subscriptions (a Office 365 Business plan and a Microsoft 365 E5 plan just to be aware of the nuances and changes with each plan).  You can also download the Office admin center app on an iPhone or android and log in with admin credentials to get the same info.

    Today they announced they are adding more forensic features that turn on more auditing by default.  This is a very good thing and starts to get the online better aligned with on premise in terms of forensics.

    Now if I can just get Advanced Threat Protection features built into EVERY Office 365… yes I know… never happy am I?

     

    Updated feature: Exchange Online mailbox audit to add mail reads by default

     

    To ensure that you have access to critical audit data to investigate security incidents in your organization, we’re making some updates to Exchange mailbox auditing. After this change takes place, Exchange Online will audit mail reads/accesses by default for owners, admins and delegates under the MailItemsAccessed action.

    This message is associated with Microsoft 365 Roadmap ID: 32224.

    How does this affect me?

    The MailItemsAccessed action offers comprehensive forensic coverage of mailbox accesses, including sync operations. In February 2019, audit logs will start generating MailItemsAccessed audit records to log user access of mail items. If you are on the default configuration, the MailItemsAccessed action will be added to Get-mailbox configurations, under the fields AuditAdmin, AuditDelegate and AuditOwner. Once the feature is rolled out to you, you will see the MailItemsAccessed action added and start to audit reads.

    This new MailItemsAccessed action is going to replace the MessageBind action; MessageBind will no longer be a valid action to configure, instead an error message will suggest turning on the MailItemsAccessed action. This change will not remove the MessageBind action from mailboxes which have already have added it to their configurations.

    Initially, these audit records will not flow into the Unified Audit Log and will only be available from the Mailbox Audit Log.

    We’ll begin rolling this change out in early February, 2019. If you are on the default audit configuration, you will see the MailItemsAccessed action added once the feature is rolled out to you and you start to audit reads.

    What do I need to do to prepare for this change?

    There is no action you need to take to derive the security benefits of having mail read audit data. The MailItemsAccessed action will be updated in your Get-Mailbox action audit configurations automatically under AuditAdmin, AuditDelegate and AuditOwner.

    If you have set these configurations before, you will need to update them now to audit the two new mailbox actions. Please click Additional Information for details on how to do this.

    If you do not want to audit these new actions in your mailboxes and you do not want your mailbox action audit configurations to change in the future as we continue to update the defaults, you can set AuditAdmin, AuditDelegate and AuditOwner to your desired configuration. Even if your desired configuration is exactly the same as the current default configuration, so long as you set the AuditAdmin, AuditDelegate and AuditOwner configurations on your mailbox, you will preclude yourself from further updates to these audit configurations. Please click Additional Information for details on how to do this.

    If your organization has turned off mailbox auditing, then you will not audit mail read actions.

  • New Office installations will be 64-bit, not 32-bit. If you have 32-bit add-ins, watch out!

    Posted on December 24th, 2018 at 10:45 woody Comment on the AskWoody Lounge

    From joep517:

    Here’s a note from the Office 365 admin center:

    Office ProPlus and Office 2019 will now be installed with 64-bit as the default setting. Previously, the default setting was 32-bit at installation. This change will begin rolling out in mid-January, 2019.

    After this change takes place, the 64-bit version of Office will automatically be installed unless you explicitly select the 32-bit version before beginning the installation process.

    If you install the 64-bit version, but wanted the 32-bit version instead, you must first uninstall the 64-bit version before installing the 32-bit version. The same is true if you installed the 32-bit version but want to install the 64-bit

    Watch out! This could really screw up people if they don’t pay attention and have many 32-bit Office add-ins.