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  • Report: Windows 2004 update is not updating Office 2016 Pro Plus (MSI) installation

    Posted on June 22nd, 2020 at 17:21 woody Comment on the AskWoody Lounge

    This one has me scratching my head.

    @ScotchNSoda reports:

    I recently had to rebuild my Windows 10 machine due to a failed SSD.  I installed Windows 10 version 2004 as well as Office 2016 Pro Plus (installed MSI version).  When checking for updates via Windows Update, only Windows updates are downloaded and installed; no Office updates are downloaded or installed.

    I already confirmed the Windows Update setting ‘Receive updates for other Microsoft products when you update Windows’ is enabled.  I know there are Office 2016 updates that should be installed.  Office 2016 is updating correctly on my other Windows 10 machine running version 1909.

    Can anybody confirm?

  • Debilitating “Outlook needs to close” bug linked to a likely bad Windows cumulative update

    Posted on June 22nd, 2020 at 07:55 woody Comment on the AskWoody Lounge

    Don’t you just love it when Microsoft fails to test its latest version of Outlook with its latest version of Windows?

    Of course, Outlook can’t fix your PST file – because there’s nothing wrong with it.

    We have a few more clues about the bug… and it’s likely that Windows is at fault.

    Details in Computerworld Woody on Windows.

    Sneak peek: I believe that the bug occurs on systems that:

    • Use PST, not OST, files, AND
    • Run Microsoft 365 version 2005 Current Channel release 12827.20268 (from June 2) or Current Channel release 12827.20336 (from June 9), AND
    • Have installed the June 2020 Win10 cumulative update (KB 4557957 for version 2004, KB 4560960 for versions 1903 or 1909, or KB 4561608 for version 1809).
  • June 2020 Office non-Security updates have been released

    Posted on June 2nd, 2020 at 13:03 PKCano Comment on the AskWoody Lounge

    The June 2020 Office non-Security updates have been released Tuesday, June 2, 2020. They are not included in the DEFCON-4 approval for the May 2020 patches. Unless you have a specific need to install them, you should wait until Susan Bradley (Patch Lady) approves them and any problems have been reported.

    Remember, Susan’s patching sequence and  recommendations are based on a business environment that has IT support and may have time constraints on the updating process. Consumer patching should be more cautious due to limited technical and mechanical resources. The latter is the reason for the AskWoody DEFCON system.

    Office 2016
    Update for Microsoft Office 2016 (KB4484171)
    Update for Microsoft Office 2016 (KB4484335)
    Update for Microsoft Office 2016 (KB4484392)
    Update for Microsoft Office 2016 (KB4484394)
    Update for Microsoft OneNote 2016 (KB4484329)
    Update for Microsoft Outlook 2016 (KB4484398)

    Office 2013
    Update for Microsoft Office 2013 (KB4484356)

    Office 2010
    Update for Microsoft Office 2010 (KB4484377)

    There were no non-security listings for Office 2007 (which is out of support).

    Updates are for the .msi version (persistent). Office 365 and C2R are not included.

    Security updates for all supported versions of Microsoft Office are released on the second Tuesday of the month (Patch Tuesday).

  • Problems updating Office 2019 Home & Student Click-to-Run

    Posted on May 16th, 2020 at 21:39 woody Comment on the AskWoody Lounge

    We’ve had a bunch of reports of problems with Microsoft 365 – not clear if it’s all versions, but some Click-To-Run is having problems.

    @petesmst kicked off this morning:

    I am using Microsoft 365 Home (Current Version: 2004 – Build 12730.20250 Click-to-Run)  on a Windows 10 (64-bit) Version 1909 (OS Build 18363.836)  Desktop PC. When attempting to “Update Now”, the download of updates starts and then stops after around 3-4 minutes.  Nothing further happens, even if left running overnight.

    Then an anonymous poster:

    I have Microsoft Office Home & Student 2019 16.0.12730.20250 on a Windows 10 Pro Version 1909 Build 18363.836 desktop PC. I tried to update Office yesterday and had similar issues. The update process seemed to generate some initial network activity but then it just sat there.

    Then @Brocktoon:

    Same exact issue that I’ve been dealing with for the past few hours this afternoon.  It must be affecting the click-to run stuff.  I’m also running Office 2019 Home&Student 16.0.12730.20250.  I even tried updating the latest Win10 May cumulative update, so I’m now running 1909 18363.836 … the Office update was hanging before, so it’s not the Win 10 update causing it. With my issue, the downloading update window didn’t go away after 20 minutes.

    One anonymous post points to this Reddit Office 365 thread from hadesscion

    When I run the setup for Office 365 the click-to-run process runs in the background, but it never installs. If I cancel the process and run the installer again, it opens up to the download screen but the progress bar doesn’t move.

    And to this Tweet from @trevordennis:

    Is there there some problem with getting office updates? I’ve been trying for two days and the download goes for hours and fails. Trying online repair and it’s sitting at about 3% for 30 minutes now.

    Are you having problems? Find any solutions?

  • Reports that this month’s Outlook update knocks out Search via Exchange Server

    Posted on May 8th, 2020 at 19:07 woody Comment on the AskWoody Lounge

    I’ve seen several reports along this line, from u/leaker929 on Reddit:

    Over the weekend Outlook updated version 2004 build 12730.20236 and now they have 2 issues. They can’t adjust the reading pane widths. You can move them but they snap back. The search is also broken – says they are offline. Mine also updated but I am not having these issues. Repair did not help nor did rebuilding the index.

    Then there’s this from u/itechniker also on Reddit:

    today some customers reported that their Outlook search is not working.

    They have Outlook 2016 and using Exchange 2016 accounts with enabled Exchange Cache Mode.

    If you want to use the search bar, a yellow bar pops up with the text:”Something Went Wrong And Your Search Couldn’t Be Completed”, if you search shared mailboxes which are not cached (only online) then the search is working – if not restart the Windows Search service.

    In the result area there is a link to “search only locally” and above there is the text “There is a problem with your network connection”, this search is working, but only for the cached items. OWA Search is also working without problems.

    The latter poster says that reverting to build 12624.20466 clears up the problem — but not for everyone.

    Further discussion on that thread says that disabling and re-enabling cached Exchange Mode also fixes the problem — but that doesn’t work for everyone.

    Looks like the bug also bites Office 365.

  • May 2020 Office non-Security updates are now available

    Posted on May 5th, 2020 at 13:02 PKCano Comment on the AskWoody Lounge

    The May 2020 Office non-Security updates have been released Tuesday, May 5, 2020. They will not included in the DEFCON-3 or greater approval for the April 2020 patches. Unless you have a specific need to install them, you should wait until Susan Bradley (Patch Lady) approves them and any problems have been reported.

    Remember, Susan’s patching sequence and  recommendations are based on a business environment that has IT support and may have time constraints on the updating process. Consumer patching should be more cautious due to limited technical and mechanical resources. The latter is the reason for the AskWoody DEFCON system.

    Office 2016
    Update for Microsoft Office 2016 (KB4484339)
    Update for Microsoft Office 2016 (KB4484328)
    Update for Microsoft Office 2016 (KB4484327)
    Update for Microsoft Office 2016 (KB4484325)
    Update for Microsoft Outlook 2016 (KB4484343)
    Update for Microsoft PowerPoint 2016 (KB4484337)
    Update for Microsoft Project 2016 (KB4484345)
    Update for Microsoft Word 2016 (KB4484341)
    Added 5/8/2020 – fixes Visual Basic for Applications DBCS issue
    Update for Microsoft Office 2016 (KB3101353)
    Added 5/14/2020
    Update for Microsoft OneNote 2016 (KB3085413)

    Office 2013
    Update for Skype for Business 2015 (KB4484289)
    Added 5/6/2020 – fixes Visual Basic for Applications DBCS issue
    Update for Microsoft Office 2013 (KB2986208)

    There were no non-security listings for Office 2007 (which is out of support) or Office 2010.

    Updates are for the .msi version (persistent). Office 365 and C2R are not included.

    Security updates for all supported versions of Microsoft Office are released on the second Tuesday of the month (Patch Tuesday).

  • Microsoft releases out-of-band patch for Office 2016 Click-to-Run, Office 2019, and Office 365 ProPlus (now known as Microsoft 365 Apps for enterprise)

    Posted on April 22nd, 2020 at 14:08 woody Comment on the AskWoody Lounge

    Even Microsoft didn’t get the name change.

    Security Advisory ADV200004, Availability of updates for Microsoft software utilizing the Autodesk FBX library, describes a handful of out-of-band security patches for various Office click-to-run versions.

    The security holes originate with the Autodesk FBX library, which is buried inside various Office products. (FBX, in case you were wondering, is Autodesk’s file format for animated 3D images.)

    Here are the affected products, according to the Security Advisory:

    • Office 2016 Click-to-Run
    • Office 2019 (which is only available as Click-to-Run – thx, @b)
    • Office 365 ProPlus
    • Paint 3D

    Of course, you’re savvy enough to know that Office 365 ProPlus has officially been renamed to “Microsoft 365 Apps for enterprise” — but don’t tell Microsoft that.

    The bug is marked with a Severity of “Important,” which means it isn’t really all that important. If you have a habit of opening dodgy 3D animation files, watch out. Otherwise, you’re fine.

    Carry on. And stay home.

  • Patch Tuesday bugs appearing already – after installing today’s Office patches, you may trigger a VBA “Compile error: Can’t find project or library”

    Posted on April 14th, 2020 at 13:38 woody Comment on the AskWoody Lounge

    Official confirmation here:

    When you install one of the Microsoft Office security updates that are listed in Microsoft Common Vulnerabilities and Exposures CVE-2020-0760, you might notice that some types of Visual Basic for Applications (VBA) references are blocked, and you receive an error message….

    If your existing VBA solutions have some VBA object libraries or references that are blocked, the following error message is displayed.

    Error message when VBA libs are blocked

    This is a standard message that indicates missing VBA object libraries. If you receive this error message, revisit your current VBA solution, and replace the blocked libraries with local ones.

    It’s going to be a rocky week.