News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon

Blog Archives

  • New forum for COVID-19

    Posted on March 6th, 2020 at 08:50 woody Comment on the AskWoody Lounge

    I’ve posted several times about the novel coronavirus – once on a purely personal level. I should know better than that. Sorry.

    I’ve been thinking about it a lot, and can’t recall any single, recent exogenous event (as in outside the tech sphere) that’s had a greater impact on our day-to-day lives. It’s doubly vexing because we not only have the obvious impact of the spreading infection — Microsoft and many other companies are basically shut down, fer heaven’s sake — but also because we have the tools at hand to help people keep going, even if they can’t drop by the water cooler to catch up on the latest gossip.

    I’m also painfully aware of the many problems that surround COVID-19, the way governments and individuals have mishandled things, the way coverage in the media falls far short, the lack of information, both intentional and unintentional.

    I have a bit of extraterrestrial skin in this game. I’ve been an advocate of telecommuting (er, working from home) for a long time. Co-wrote a book about it, back when dinosaurs ruled the earth. Much has changed. Surprisingly, much hasn’t. I continue to believe that telecommuting is the way of the future — and probably will be for a millennium or two.

    As I said earlier this week, I’m no epidemiologist, and you aren’t either. But I was surprised to find that one of the folks here at AskWoody Central does have a great deal of experience with communicable diseases — and knows a whole lot more about the nuts-and-bolts of infections than I ever will.

    All of which has led me to create a forum specifically for discussions about COVID-19. You’re most welcome to drop by and add your observations, questions, and insight. It’s an “Outside the box” forum, so the usual posting rules have been relaxed a bit. Still, I’d like to ask that you keep the political noise to a minimum.

  • Cortana officially gets thrown under the bus

    Posted on February 28th, 2020 at 16:40 woody Comment on the AskWoody Lounge

    An amazing Friday blog post from Cortana corporate VP Andrew Shuman:

    Today, Microsoft is announcing an updated Cortana experience in Windows 10 that will deliver more help from your assistant in Microsoft 365. This next step in Cortana’s evolution will bring enhanced, seamless personal productivity assistance as a free update to the latest version of Windows 10 coming this spring…

    We’re excited about how these updates to Cortana will help you stay on top of things, save time and do your best work. As we continue to innovate on Cortana in Microsoft 365, we plan to share further improvements in the coming months.

    Tero Alhonen had an accurate synopsis on Twitter:

    We’re excited about these updates to Cortana:
    * consumer skills including music, connected home and third-party skills will no longer be available
    * ending support for Cortana in older versions of Windows
    * turning off the Cortana services in the Microsoft Launcher on Android

    and we plan to share further improvements in the coming months.

    He then turned to the demise of certain MCSE certifications, posted yesterday by Alex Payne, the GM of Global Technical Learning at MS….

    We’re also excited to share that there will not be Windows Server 2019 and SQL Server 2019 certifications and basically everything that has anything to do with on-prem will be wiped out

    (That’s Tero’s take, but it’s a fair representation of what’s happening.)

  • Patch Lady – are you an IT pro?

    Posted on February 22nd, 2020 at 13:44 Susan Bradley Comment on the AskWoody Lounge

    Would you be willing to fill out a survey?

    I’m assisting someone getting a masters degree – she is conducting a research job on IT pros especially those that have managers. If you would be so kind – For full information in the Consent Form document and to begin the survey, please go to:

    On behalf of myself and Janetta Waterhouse, thank you!

  • Citrix announces security patches for some (but not all) of its compromised products

    Posted on January 20th, 2020 at 17:01 woody Comment on the AskWoody Lounge

    Citrix says it’s fixed some things, and will fix the rest soon. Per the web announcement:

    Permanent fixes for ADC versions 11.1 and 12.0 are available as downloads here and here.

    • These fixes also apply to Citrix ADC and Citrix Gateway Virtual Appliances (VPX) hosted on any of ESX, Hyper-V, KVM, XenServer, Azure, AWS, GCP or on a Citrix ADC Service Delivery Appliance (SDX). SVM on SDX does not need to be updated.
    • It is necessary to upgrade all Citrix ADC and Citrix Gateway 11.1 instances (MPX or VPX) to build to install the security vulnerability fixes. It is necessary to upgrade all Citrix ADC and Citrix Gateway 12.0 instances (MPX or VPX) to build to install the security vulnerability fixes.

    Nope, that doesn’t cover all the bases.

    We have moved forward the availability of permanent fixes for other ADC versions and for SD-WAN WANOP from our previous target dates as follows:

    • ADC version 12.1, now January 24
    • ADC version 13 and ADC version 10.5, now January 24
    • SD-WAN WANOP fixes, now January 24

    “Soon” being relative, I guess.

    UPDATE: As of early Tuesday morning, Kevin Beaumont reports that GreyNoise’s honeypots are trapping lots of attempts to break into Citrix Gateway systems.

    The top thirty most scanned URLs today are almost all Citrix Gateway related. If you haven’t patched or mitigated your devices, you’re likely in deep doo doo. There’s another nugget in that data, which is people are scanning for Citrix devices using other paths, e.g. font files etc – likely IDS avoidance technique.

    Details in Computerworld Woody on Windows.

    UPDATE: FireEye just released a tool that scans for infections. Citrix has details.

  • Microsoft says it’ll sell Win7 Extended Security Updates to Ultimate users

    Posted on December 20th, 2019 at 09:27 woody Comment on the AskWoody Lounge

    Sort of.

    Microsoft’s Joe Lurie posted on the Tech Community forum yesterday:

    • We have been communicating ESU since last May with constant blogs, announcements at events, tweets, etc. The media has been reporting on them as well; I apologize if it seems last minute. The EOL date of Windows 7 was announced long before the ESU announcements, so even without ESU the EOL of Windows 7 has been looming. That said, Microsoft announced ESU in early 2019 and have been making changes to the program as necessary ever since. One change was allowing for CSP which was not in the original plans. This is why this was announced in October – it was an add-on program based on customer request;
    • Most of us at Microsoft, and specifically in the ESU PG, are not at home over the holidays, we are still working to provide ESU for the customers that need it. As I mentioned in the above point, we only announced CSP recently, and have CSP partners ready to help;
    • ESU is available for Windows 7 Ultimate edition, and has been since ESU was first being sold. We may have failed in that communication, and I apologize for that. Most of our enterprise customers aren’t using Ultimate edition, so we didn’t have Ultimate documented. Once we started selling ESU via CSP channel, the CSP partners were made aware of which versions are eligible for ESU.

    Wading through the alphabet soup, Lurie’s saying that normal people (and small companies) will have to get Extended Security updates through the recently-announced Cloud Service Provider companies. It appears that Microsoft forgot that there are Win7 users who want security updates, but aren’t tied to volume licenses. Those unwashed masses (like, oh, me) have to go through a CSP.

    The announcement about Extended Security Update availability for Win7 Ultimate is brand new, at least to me. There’s been a lot of speculation in recent months (much of it here on AskWoody) as to whether Ultimate customers will be able to buy the patches.

    Patch Lady Susan Bradley is spearheading the drive to bring Win7 Extended Security Updates to the masses. Stay tuned – much more to come.

  • Patch Lady – looking for info on extended patches for Windows 7?

    Posted on December 2nd, 2019 at 11:50 Susan Bradley Comment on the AskWoody Lounge

    Hang loose, it just went on the price list on 12/1.  I’m in the process now of having Amy Babinchak (fellow author on and cloud service provider) to go through the process to purchase so we can see how this process works.

    More to come…..

  • Win10 and Win7 market share hold steady in November

    Posted on December 1st, 2019 at 06:12 woody Comment on the AskWoody Lounge

    The numbers for November are out, and that mass exodus of Win7 users abandoning ship hasn’t yet occurred.

    According to Netmarketshare, Win10 usage share stayed stead around 54% in both October and November and Win7 hovered around 27% both months.

    Of course, the usual caveats apply: Sampling methods are all over the place, you can’t rely on specific absolute numbers, large changes are significant but small changes aren’t. Still…

  • November 2019 Office non-Security updates are available

    Posted on November 5th, 2019 at 13:49 PKCano Comment on the AskWoody Lounge

    The November 2019 non-Security Office updates have been released Tuesday, November 5, 2019. They are not included in any DEFCON-4 approval for the October 2019 patches. Unless you have a specific need to install them, you should wait until Susan Bradley (Patch Lady) approves them and any problems have been reported.

    Remember, Susan’s patching sequence and  recommendations are based on a business environment that has IT support and may have time constraints on the updating process. Consumer patching should be more cautious due to limited technical and mechanical resources. The latter is the reason for the AskWoody DEFCON system.

    Office 2016
    Update for Microsoft Access 2016 (KB4475539)
    Update for Microsoft Office 2016 (KB4484138)
    Update for Microsoft Office 2016 (KB4484137)
    Update for Microsoft Office 2016 (KB4475588)
    Update for Microsoft Office 2016 (KB4475552)
    Update for Microsoft Office 2016 (KB4484145)
    Update for Microsoft Outlook 2016 (KB4484139)
    Update for Microsoft PowerPoint 2016 (KB4484134)
    Update for Microsoft Word 2016 (KB4484135)

    There were no non-security listings for Office 2007 (which is out of support), Office 2010, or Office 2013.

    Updates are for the .msi version (persistent). Office 365 and C2R are not included.

    Security updates for all supported versions of Microsoft Office are released on the second Tuesday of the month (Patch Tuesday).