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  • 13″ MacBook Pro Battery Replacement Program

    Home Forums AskWoody support Other platforms – for Windows wonks macOS for Windows wonks 13″ MacBook Pro Battery Replacement Program

    This topic contains 2 replies, has 3 voices, and was last updated by

     Nathan Parker 1 month ago.

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    • #186217 Reply

      Kirsty
      Da Boss

      13″ MacBook Pro (non Touch Bar) Battery Replacement Program

      Information as of 2018-04-20

       
      Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. This is not a safety issue and Apple will replace eligible batteries, free of charge. Affected units were manufactured between October 2016 and October 2017, and eligibility is determined by the product serial number.

      Eligibility:
      Use the serial number checker [below] to see if your device qualifies for this program. If your 13-inch MacBook Pro (non Touch Bar) has an eligible serial number, Apple will replace the battery, free of charge.

      This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.

      To prepare your MacBook Pro for service, please backup your data.

      Additional Information:
      This worldwide Apple program doesn’t extend the standard warranty coverage of the 13-inch MacBook Pro.

      If you believe your 13-inch MacBook Pro was affected by this issue, and you paid to replace your battery, you can contact Apple about a refund.

      The program covers affected MacBook Pro models for 5 years after the first retail sale of the unit.

       
      Read the full release here

      2 users thanked author for this post.
    • #186756 Reply

      anonymous

      This leaves me wondering how a swelling or already swollen battery is not a safety issue. Is it just a small amount increase in size of the battery? Have these damaged batteries been venting some of their contents?

      Oh joy, and you get to pay for any required repairs, another swell deal!

    • #329495 Reply

      Nathan Parker
      AskWoody_MVP

      I’ve had a swollen battery once. Apple did replace it for free. Also was involved in the Battery Exchange Program with the explosive Sony batteries back when I had a PowerBook. I heard about it on the news when I was sitting there running my PowerBook off of battery ironically!

      Nathan Parker

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

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