Topic: 2000002: Cannot consistently drag and drop attachments out of an Outlook message window to the desktop @ AskWoody

2000002: Cannot consistently drag and drop attachments out of an Outlook message window to the desktop

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Home › Forums › Knowledge Base › 2000002: Cannot consistently drag and drop attachments out of an Outlook message window to the desktop
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- - February 4, 2017 at 5:46 pm #89563 Reply
    
    woody
    Da Boss
    
    AKB2000002: Cannot consistently drag and drop attachments out of an Outlook message window to the desktop
    
    By VulturEMaN
    
    Published 4 Feb 2017 rev 1.0
    
    OS Affected: All environments
    
    Program Affected: Office 2007 to 2013. Possibly 2003 as well (not confirmed).
    
    Expected Behavior:
    
    The ability to rapidly drag/drop attachments out of a message in Outlook.
    
    What happens instead:
    
    The first message drags properly, but every other message requires you to re-click on the message window.
    
    Instead of getting a normal cursor, you get the text select cursor.
    
    Cause:
    
    Options -> Trust Center -> Attachment Handling -> “Turn off Attachment Preview” is checked.
    
    Resolution:
    
    Uncheck “Turn off Attachment Preview”, and disable the individual filters that the user does not want to view (probably just DOC/PPT/XLS/PDF).
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