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  • Access to archives

    Posted on ibe98765 Comment on the AskWoody Lounge

    Home Forums AskWoody Central Getting started Access to archives

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      • #1969482 Reply
        ibe98765
        AskWoody Plus

        I had a paid subscription to Win Secrets that expired 12/31/2037.  I thought all of the paid subs would be converted to plus memberships?

        Reason this has come up is that I get the full newsletters in email but when I “Click here for the online version”, which takes me to the newsletter archive, most of the last two months are grayed out and not accessible.

        How to straighten this out?

      • #1969497 Reply
        PKCano
        Da Boss

        Please contact @AskWoody.com”>CustomerSupport@AskWoody.com to have your Plus Membership activated and gain access the Newsletter and Master Patch List.

        1 user thanked author for this post.
      • #1969548 Reply
        Kirsty
        Da Boss

        I thought all of the paid subs would be converted to plus memberships?

        This is covered in FAQ: AskWoody, Windows Secrets, Subscriptions and ongoing database clashes

        Q: I have a lifetime Windows Secrets Newsletter subscription. How do I get it switched over?

        Gotcha covered. With a lifetime subscription, you’ll get the AskWoody Plus Newsletters forever, but switching over to a Plus Membership (yes, lifetime, for free) will get you all of the new benefits. … write to me at @AskWoody.com”>CustomerSupport@AskWoody.com with your AskWoody username and we can make the switch manually.

        It’s very easily sorted (as @pkcano advised) 🙂

        1 user thanked author for this post.
      • #1970182 Reply
        woody
        Da Boss

        Shoot me mail!

        @AskWoody.com”>CustomerSupport@AskWoody.com

        Somehow you’re in the newsletter database (although I can’t find your record), but your account isn’t flagged as being a Plus account. Be sure to email me your newsletter email address.

        Not to worry. I’ll get you sorted out.

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