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  • Altair – eventID – elog

    Posted on WSdamonroad Comment on the AskWoody Lounge

    Home Forums AskWoody support Questions: Browsers and desktop software Altair – eventID – elog

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    • This topic has 2 replies, 2 voices, and was last updated 1 month ago by anonymous.
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      • #2297384 Reply
        WSdamonroad
        AskWoody Plus

        I ordered and paid for a one year subscription to eventid in April. It appears that it is an app sold by Altair. I have been trying since then to get the key to unlock my subscription. I have filed a number of support requests for the key, received a couple of “ticket numbers,” followed up on my request a number of times and …nothing. Has anyone else had this experience with Altair? Any suggestions for getting a response? Thank you.

      • #2297443 Reply
        Paul T
        AskWoody MVP

        Slightly off-topic – why do you want a service that tells you what you can find out by searching the web or asking here?

        cheers, Paul

      • #2297560 Reply
        anonymous
        Guest

        Kind of off topic too…

        Try contacting a body through the phone at the parent company. Were you able to see any information about an event ID before purchase? I could not see or find much information from them. Maybe there is great information that this Firegen Analytics company provides, but I’m not impressed!

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    Reply To: Altair – eventID – elog

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