• AMD Software Failed to Launch Because Windows Update Has Replaced the AMD…

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    #2563029

    AMD Software Failed to Launch Because Windows Update Has Replaced the AMD Graphics Driver

    Issue Description

    Users may encounter the following warning when trying to launch AMD Software on some Windows 10 / Windows 11 systems including Mobile and All in One (AIO) platforms. AMD Software will not launch after exiting the warning dialog box.

    Cause

    Microsoft Windows Update installed a Universal Windows Platform (UWP) driver for your AMD Radeon™ Graphics product which is not compatible with the current installed version of AMD Software. This driver may have been provided to Microsoft by the manufacturer of your Mobile / All in One (AIO) system. Since there are now two versions of AMD Software installed on the system, users will encounter this warning when trying to launch the unsupported version of AMD Software…

    * Block Microsoft from installing drivers.
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